Useless
Can’t even install the app as it just freezes
Very poor
I thought I would try to charge while waiting at our local leisure centre, but after downloading the App, found it continually crashes just after registering, but crucially before my details are saved. The chargers have no other option for payment - I thought you had to provide a card payment option these days - so my time has been wasted
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Rubbish
Does not recognise q code on public charger - the map function did not show charger either
Awful
So outdated that the app can't scan the tiny QR codes on the side of the machines. Unusable.
Horrible.
Absolutely horrible app. Outdated UI and simply can’t be used. It wouldn’t scan the QR code, it wouldn’t find the charging point on the app nor even when I manually entered the code.
Won’t accept credit card
Downloaded app and entering credit card fails asking if I have internet connection. Yes I do… just download the app. Since there is no charging without this.. it’s a show stopper. I’d like to give it zero stars.
Regret installing and attempting to charge
Parked at Salt Lane Car Park in Coventry as advertised had ev chargers availability- needed to download the app and sign up which took 10 minutes - connected the car and scanned the QR code on the side of the charger to be informed on the app the charger was off line - nothing on the charger to indicate it was off line.Why not have anLED to indicate if a charger is online or offline ? Tried the neighbouring charger and also offline !!!
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If I could rate 0 stars I would
I am tech savvy and well used to EV charging apps but nothing about this app works properly; from registering to using.
Couldnt charge
The app isnt particularly functional but at least seems somewhat usable. But I didnt even get as far as charging as the QR codes and site numbers have all worn away from weather/sunlight.
How can any serious company let such a basic concept fly over their heads?
Avoid.
How can any serious company let such a basic concept fly over their heads?
Avoid.
Couldn’t register
Can’t really review the app because it wouldn’t allow me to register. Despite a proper email address and what I assume was a compliant password (I tried several different ones and there were no rules listed) the register button was greyed out. So much for charging with them!!
Absolutely hideous app!
I don’t know who programmed this app but it is clear they had never used a mobile phone before. The QR code doesn’t scan, the registration process is horrific - you have to set a password and there are no indications what kind of password you need until you enter it (twice) and it says ‘you need a capital letter’ so you try to put one at the end and it obliterates everything. Then you renter and get a ‘you must have a number’ so you repeat the whole process.
Then you have to type all you credit card details individually. Then you try to find where you are and the QR codes don’t work. So you use the man funtion which was hand drawn by a six year old.
Then it say it will charge you a £ for parking in the space as well as for charging. By which time you’ve vowed you will hunt the developers down…
20 minutes it took me to complete all that nonsense.
Then you have to type all you credit card details individually. Then you try to find where you are and the QR codes don’t work. So you use the man funtion which was hand drawn by a six year old.
Then it say it will charge you a £ for parking in the space as well as for charging. By which time you’ve vowed you will hunt the developers down…
20 minutes it took me to complete all that nonsense.
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Overcharging Prices
I’ve used this app a few times and the UI is so poor setup would take 5 mins. I’ve had issues with the payment options too. It seems it takes a deposit of money, almost like a gift card and then uses that credit to charge your car. The only thing is is that they charged me $40 and then on my 3rd or 4th charge they took another $40. This app is a scam and their company should not exist.
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Can’t register
My partner and I both tried to register on our phones. Just kept looping us around between registration and sign in page. Very poor experience - needless to say we didn’t charge 🤷♀️
Absurd set up, wish I could rate lower
Imagine. You pull into a service station. Download the app. Plug in. Then maybe you find out the cost of the fuel. This is the absurd system that is employed here. I of course didn’t get as far as the plugging in. There is no information regarding the cost anywhere on the app or website. If you own shares in this company sell them now they suck.
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Worst ev app out there.
I charge publicly on a regular basis and this is by far the worst app there is.
Truly infernal
Unable to add a card as app says I have no internet while I have all bars and WiFi on
Ridiculous
I had been spending 20 mins to setup this apps, but always come up “no internet connection” and “add payment method”. If I don’t have internet connection, how can I download the apps.
This is the worst experience for the charging apps.
Since there are lot of complaint, why this apps still in use or can be download?
RIDICULOUS
This is the worst experience for the charging apps.
Since there are lot of complaint, why this apps still in use or can be download?
RIDICULOUS
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Horrendous
Hard to think of a worse possible experience with the charger and the app. Qr scanner doesn’t work, charger won’t log as connected, and help phone number cuts out as the person is on a mobile with crappy coverage. Woolworths you should be able to find a better partner than these cowboys
Just a joke
Can’t even register as a user. This is the only charger North Sydney Council has in Crows Nest parking station. Not good enough!
Outdated and clumsy
So much room for improvement in almost all areas. Develop a modern app please.
