Mobile deposit not great
The camera wasn’t working consistently tonight. Sometimes it would just be black screen and I’d have to close and reopen the app. In one case, after I entered info and took pics of the checks, it finally said it can’t deposit them because of the daily limit of $6k. Why didn’t it tell me that as soon as I entered the amount?
It’s also worth noting that they have a small number of actual reviews (at least that show up for me) and a lot of them are bad. But they apparently have a huge number of 5-star ratings bringing up the average. Seems fishy to me.
It’s also worth noting that they have a small number of actual reviews (at least that show up for me) and a lot of them are bad. But they apparently have a huge number of 5-star ratings bringing up the average. Seems fishy to me.
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They keep making it worse
To be honest it’s not just the app, ENB has drastically gone down hill in the past few years.
Customer service is not good.
I showed up at a branch when snow was forecasted but we hardly got any snow.
The roads were just wet, I went to the door after “opening hours” an employee came to the door and said we are delaying opening for weather.
Why couldn’t he have invited me in and just helped me out?
Not a “Home Town” bank any more.
Ready to close my accounts and move on to a credit union.
Customer service is not good.
I showed up at a branch when snow was forecasted but we hardly got any snow.
The roads were just wet, I went to the door after “opening hours” an employee came to the door and said we are delaying opening for weather.
Why couldn’t he have invited me in and just helped me out?
Not a “Home Town” bank any more.
Ready to close my accounts and move on to a credit union.
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Glitchy
Mobile deposit rarely works the first try. Very frustrating that the only suggestion they have is attempting to retake the pictures/start a new deposit.
Won’t focus
Mobile deposit doesn’t work
Recent Updates Have Broken Mobile Deposit
Mobile deposit on the app does not allow the phone’s camera to focus for a picture. Every upgrade this bank makes, breaks something else.
