Equipment Mobile User Reviews

Name: Equipment Mobile
Rating: 2.5 (39 reviews)

Equipment Mobile

John Deere

💼 Business

Customer Experience

Positive experience19.2% of reviews

Neutral0.0% of reviews

Negative experience80.8% of reviews

~ Based on 26 written reviews from the US App Store.

Is Equipment Mobile Safe?

Equipment Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Equipment Mobile is 57/100.

This assessment is based on 39 user ratings, with an App Store average of 2.5/5.

Safety Analysis

38.5% of ratings point to a safe experience

0.0% of ratings suggest some concerns

61.5% of ratings point to a risky experience

~ Based on 39 App Store ratings for Equipment Mobile.

Is Equipment Mobile Legit?

Equipment Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Equipment Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Useless for me!

Ap is worse than local dealership! That says alot! Just another reason to Never purchase overpriced green paint again! !

SWB1973

2 months ago

Farmer

It locks up when trying to select my equipment to view a parts diagram. Wasted my time entering in all of my equipment data… Just one more poorly and cheaply constructed item bringing down the once highly regarded John Deere brand…

User5c89xz

2 months ago

Response from developer

We are sorry this has been your experience with Equipment Mobile. We are in the process of making this experience easier and more convenient for you. Please give the Global Support Center a call at 888-467-7827 and we can help troubleshoot this issue.

Doesn’t work good.

Very clunky, every time I put in equipment serial numbers it just disappears when I hit save. I like the idea but the app is completely useless these problems get fixed

Jadam2190

3 months ago

Response from developer

This is definitely not the experience we want you to have. Please contact our Global Support Center at 888-467-7827 and we can help you troubleshoot this issue. Thank you for taking the time to leave feedback. We are working hard to make the Equipment Mobile application easier to use and more convenient for our customers.

Not convenient

Looking to order some additional accessories and there’s no features to do so on this app

ZBigJ

3 months ago

Response from developer

Thank you for taking the time to leave feedback. We understand the need for features like this and are actively working to expand app functionality.

Why give the link to this app?

This app does not work at all.

KhrenH239

3 months ago

Response from developer

We’re sorry for the frustration, that’s definitely not the experience we want. Please contact our Global Support Center at 888-467-7827 so we can look into what’s going wrong and help get things working properly. We appreciate your feedback and are here to help.

Doesn’t work

You log into the app and input the serial number of your equipment. It saves that in the app. Then you click on view diagrams/order parts. Then you login again to the in-app web browser. Then input your serial number AGAIN, every time. What’s the point of being logged in if it doesn’t save anything to your account. You select your preferred dealer, then it changes it, every time. The people who developed this obviously have never tried to use it.

Avoid this2

3 months ago

Response from developer

Hi, thank you for taking the time to give us feedback. We are committed to giving our customers a positive experience with Equipment Mobile and resolving any issues found. If you are unable to log in, please give us a call at our Global Support Center 888-476-7827 so we can help get this resolved and gather more details on what you are experiencing.

Terrible App

I can’t even add my mower. This app is cumbersome to use while the old mower plus works fine. Not sure why Deere would release this and want us to replace Mower Plus with it.

mnvszabo

4 months ago

Response from developer

Hi, thank you for sharing your feedback. We understand how frustrating this experience can be. We’re sorry to hear you’re having trouble adding your mower and that the app feels cumbersome compared to Mower Plus. Our team is actively working to improve usability and reliability, and feedback like yours is important as we continue making improvements. Please contact the Global Support Center at 888‑476‑7827 so they can gather additional details and help resolve any issues you're encountering.

Not worth downloading

This app sucks and doesn’t work I will continue with mower plus until I can no longer use it

This is Mr Ed

4 months ago

Response from developer

Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating that can be. Our team is committed to improving the app, and we’d like the opportunity to better understand the issues you’re encountering. Please contact the Global Support Center at 888‑476‑7827 so they can gather additional details and help resolve any issues you are experiencing.

DO NOT switch from Mower Plus

This app is god awful- it was built with the commercial market in mind and not the homeowner. Keep the Mower Plus app for as long as possible.

Who tried to direct their homeowners to a commercial app with zero features??? Apparently John Deere does!

fyrfyter

4 months ago

Response from developer

Hi, thank you for taking the time to share your feedback. We’re committed to providing a great experience for our customers. Please contact the Global Support Center at 888‑476‑7827 so they can gather additional details and ensure your feedback is taken into consideration as we continue developing future features.

Equipment mobile

Equipment mobile more like Fool Mobile . It doesn’t even work .

King Alex hd

5 months ago

Response from developer

Hi, thank you for taking the time to provide feedback on our application. Please help us make this better for you by contacting our Global Support Center (GSC) and providing the necessary details to resolve this. GSC-888-476-7827

DO NOT DELETE YOUR TRACTOR PLUS OR MOWER PLUS APP

This app is not good. Mower plus and tractor plus are fine and I’m not sure what someone would gain with downloading this. I’m continuing to use the old apps until they are enough longer available or Deere fixes whatever this is supposed to be. You can’t even delete equipment you added by mistake/incorrectly. This app is unpolished and should’ve never been suggested as a replacement to the aforementioned apps.

jimruckus

5 months ago

Response from developer

Thank you for providing your feedback. We are continuously adding features to improve your experience with this application. Please contact us at the Global Support Center (GSC) and provide details on any the issues you are experiencing so we can help you have a better experience using Equipment Mobile. GSC-888-476-7827

Can't login

No login boxes to enter credentials. Very sad. Help said contact dealer. Thanks a lot 🙄

ICinnamon

6 months ago

Response from developer

Hi, thank you for your feedback. This is not the experience we want you to have, and we’re sorry for the frustration. Please contact our Global Support Center at 888‑476‑7827 so we can gather the details needed to work with you and get this resolved.

Can’t edit or remove machine in app

Why can’t I edit or remove a machine? I entered a serial number incorrectly and can only edit the nickname?

Found out this can’t be done in the app, needs to be done on a John Deere website, equipment.deere.com
This was NOT intuitive and this solution wasn’t easy to find!

Irecoverdata

6 months ago

Response from developer

Thank you for the feedback. We understand how frustrating it can be to start something in the app and have to correct or finish it on the web. Some equipment management actions, like removing a machine, are currently handled through Operations Center, and we agree this isn’t as intuitive as it should be. Your feedback helps highlight where better in‑app options are needed. We’re sharing this feedback with the team as we work on improving the experience. We appreciate you taking the time to share your experience.

Too much of a bother to set up an account

I have set up many accounts in the past. But in this app it seemed impossible to do that. I tried a half dozen times but could not seem to link username, email address, & password together. So I quit trying. Good luck in the future.

Bamcgm

6 months ago

Response from developer

Hi, thank you for letting us know about your experience. We’re sorry to hear that setting up an account was frustrating. This isn’t the experience we want for our users. If you are still having trouble, reach out to us at the John Deere Global Support Center 888-476-7827 and we’ll be happy to help get you set up quickly. Your feedback helps us improve, and we appreciate you taking the time to share it.

Great App But:

App was working great until the maintenance tab has bugged out, hopefully an update is happening at the moment because all devices are acting the same

Nickname10212

7 months ago

Response from developer

Hi, we are very sorry that you are experiencing an issue with the maintenance tab. Please try to restart the app, and your phone. If you are still having this issue, please call the Global Support Center at 888-476-7827 and we can help get this resolved. Thank you for taking the time to submit your feedback, we appreciate it!

No place to add equipment

There is no place to add equipment under my profile. I see no plus + sign like it says

raodwarrior1233567

9 months ago

Response from developer

Hi, thank you for sharing your feedback! The option to add equipment should appear under your profile with a “+” icon. If you’re not seeing it, please make sure you’re on the latest version of the app. If the issue persists, try logging out and back in. If you still don’t see the option, please reach out to us at the John Deere Global Support Center 888-476-7827 or submit feedback within the app so we can assist you directly.

Doesn’t replace Mower Plus

I hope that John Deere doesn’t think that this app replaces Mower Plus…Because it doesn’t. This app doesn’t allow me to add maintenance tasks outside of the recommended scheduled maintenance. When I winterize my lawn tractor, I do all the maintenance tasks before the manufacturers recommended hours. I don’t have a way to track that in this app. Also can’t track my mowings. Please don’t discontinue Mower Plus for this app!

MoonShine139

10 months ago

Response from developer

Hi, thank you for sharing your thoughts! We appreciate your loyalty to Mower Plus and understand how important those features are for your maintenance routine. Your suggestions will be considered as we improve Equipment Mobile. If you have more ideas or questions, please submit feedback directly in the app. Thanks for helping us make the app better!

Too much of a bother to set up an account

Bamcgm

10 months ago

Response from developer

App was great before recent update

Now it’s almost unusable. Very hard to navigate. I need to print a diagram and the new update doesn’t even have that as an option.

AJ Silva

a year ago

Response from developer

Hi AJ Silva, thank you for sharing your feedback. We’re sorry to hear the recent update made navigation harder for features you rely on. We’re actively reviewing ways to improve usability and will keep working to make the app better for you. Your input is very important to us, and if you have more suggestions, please feel free to submit feedback directly in the app.

Unable to add equipment

The “+” is not available and some manuals will not pull up. Very buggy!

Sanbadger

a year ago

Response from developer

Hello, We apologize that you are not having a good user experience with Equipment Mobile. We would like to assist you with resolving your issue. If you wouldn't mind, please contact the John Deere Global Support Center at 888-476-7827 OR submit feedback within the app. Thank you