Equity Bank User Reviews

Customer Experience

Positive experience81.3% of reviews
Neutral5.3% of reviews
Negative experience13.4% of reviews

~ Based on 320 written reviews from the US App Store.

What users say

Is Equity Bank Safe?

Equity Bank appears safe based on user ratings. AppsHunter Safety Score for Equity Bank is 87/100.

This assessment is based on 2,818 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.1% of ratings point to a safe experience
4.2% of ratings suggest some concerns
12.7% of ratings point to a risky experience

~ Based on 2,332 App Store ratings for Equity Bank.

Is Equity Bank Legit?

Equity Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Equity Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Home Page

The app is great overall... I have learned to be patient as the app seems to update and ‘jump n dump’ the Home info where you were about to click. Wait, then you have to scroll to start manipulating your accounts...
I get it though, large database and security. Great job so far...

Great App - Great Resource

I don’t even have to go to the bank now!!! Responsive app with great features.

I really enjoy this bank

I really enjoy this bank they have been good to me

Owner

Great

Good

Good

Performs as advertised

This app might be one that you didn’t know you needed. Stable performance. Has features not available to the website version which is very good. I needed help from customer service to get it activated. Took one phone call and less than 5 minutes.

Ver convenient

I like the easy access to my account. It’s very user friendly:)

Karan

Too hard for old people to navigate. Definitely designed for single accounts

App

I really like it! Easy to use.

Ok free app

It does function but at the beginning of every new year my mobile deposits are rejected or put under review. There seems to be a glitch at the same time every year that is eventually solved. One year they claimed I needed to suddenly start signing each end of the back of the check for deposit lol. Whatever it finally worked. Other than the constant barrage of corporate announcement and advertisement type messaging to the app’s inbox the rest of the texted balance updates work well. Mostly I appreciate the bank’s 0 ATM fee policy and free mobile banking. Years ago not all banks had that. Other than at the first of the year the app works fairly well
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Excellent thanks

Great app does it all

Time Stamp

It would be quite helpful if transactions were time stamped properly as to purchase date and time rather than bank posting date and time. It’s also hard to keep correct records when purchases from the same vendor are all lumped together instead
of the actual separate purchases on same day.

Glitches with transfers

Sometimes I have to delete and reinstall the app to get the transfer feature to work.

Good

Thank you equity bank for making it convenient for us to check our balance. I like the security on the app as well.

No good

NBC app was way better!!

Great app

Love my Equity Bank mobile app. Easy to use and has lots of info.

Works well

I like it!

Equity Bank

Great app.

Great banking app

Best online banking app ever! It’s easy to use and does everything I need it to

Overall good app

The app is organized well and easy to use!