ERCOT User Reviews

Customer Experience

Positive experience39.0% of reviews
Neutral5.1% of reviews
Negative experience55.9% of reviews

~ Based on 59 written reviews from the US App Store.

Is ERCOT Safe?

ERCOT has mixed safety signals based on user ratings. AppsHunter Safety Score for ERCOT is 56/100.

This assessment is based on 113 user ratings, with an App Store average of 2.7/5.

Safety Analysis

41.6% of ratings point to a safe experience
5.3% of ratings suggest some concerns
53.1% of ratings point to a risky experience

~ Based on 113 App Store ratings for ERCOT.

Is ERCOT Legit?

ERCOT appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ERCOT is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice

Welcome screen was confusing with the big pervious button. It should be the get started button at the bottom.

Acceptable

The app works for me. Now will the grid hold up? That’s to be determined.

Nice resource for grid analysis

Love the real time fuel mix data. I had no idea Texas was generating so much wind and solar electricity.

Terrible app; crashes constantly or “spins” indefinitely trying to connect/load

Terrible app; crashes constantly or “spins” indefinitely trying to connect/load

Poor upgrade

The old app was better! It was an intuitive/native UI that felt slick and was easy to use. The new one is a significant downgrade.

Great New Update

Love the dark mode add on and the new app design/layout.

September 2024 update is great

Nice little app with a lot of improvements in the recent app. I like the way it visualizes the data

Ghost text

White ghost text on app and browser.

Alerts

The app should have a custom alert notification, prices, capacity … need to improve!

Unable to read

Please please please either increase the font in your app or allow settings to be adjusted. I am not old yet and I can barely see what’s in your app notifications. There is no way to zoom in or increase the font. I can only imagine how frustrated older folks are with this app. I basically don’t even open it and wait for a push notification because at least I can read that.
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Terrible app

Disaster of a company/organization. If you can’t handle the load, rejoin national grid.

ERCOT is an embarrassment.

This governing entity has been so inept that people across Texas frequently go without power in the name of saving a dime not ensuring our grid is up to date and able to handle the extremes of the state.

Simple works great

For the simple use case of checking the supply and demand graph, this works great. Easier to get to as an app rather than a browser tab. I have not experienced any notifications from this app.

ERCOT complicity

This is more of a review of ERCOT as an entity: they are complicit in the deaths of everyone e who froze to death during the 2021 snow storm, and the future deaths of everyone who dies from overheating since they KNOW the grid is faulty and have done literally nothing to maintain it. The excuse given in 2021 was “oh we weren’t prepared for temps that cold”, but it’s not like summer in Texas is a big secret thing no one could anticipate coming. I’d say do better, but I imagine it’s hard to generate a soul in wealthy entitled board members who will never have to suffer in the conditions they’ve created for millions. ERCOT is garbage.
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Poor development

Was good! ERCOT must have intentionally corrupted the app! Now does not work!

New Release 7.3.6 Faulty

Version 7.3.6 released 2022-06-28 throws constant 403 errors. Delete/reload, same thing.

Couldn’t make an app that does less

There are so many things that could help this app. Why not provide a history view or sources of energy at the bare minimum.

Information of MW

Love the information y’all use of MW usage, solar, etc.

Could be much more useful

Would be nice to know the sources of the electricity, how much is renewable etc. so that the carbon footprint can be determined. Would also be nice to see historical data for comparison. Suggest to check the ISO Today App for the California ISO grid to get some good ideas.

The app is useless

It continues to crash upon launch.

What are we to expect in terms of transparency…

ERCOT you are an embarrassment to the great state of Texas.