Carol
Response from developer
Hello Carol, We are so sorry for the inconvenience the situation is causing. Missing important calls because of an audio or alert issue can be incredibly frustrating. To help us narrow this down, we could use a few more details: are the incoming call alerts visible on your screen but just completely silent, or are you not seeing the calls ring at all and only finding missed call notifications later? In the meantime, we highly recommend doing a quick uninstall and reinstall of the app, ensuring your notification permission is enabled, as this often resets stuck audio permissions. If that doesn't solve it, please contact our customer support team at https://www.ereceptionist.co.uk/contact/ and provide code AS0701PL so we can dive into some in-depth troubleshooting with you!








