G.Jane
Trust that ERIEBANK will always give me the best service they always have
Functionality needs to be upgraded
Functionality that is comparable to other banks need to be built in
Response from developer
Hello, thank you for your review. Our customer’s feedback is crucial as we continue to work on making the app more user friendly. We value your review and will be sure to pass your comments along to our development team.
Glitch
While I have been banking with Erie Bank for years, I really wonder why the glitch on login has not been fixed. When I sign in on my phone, the page loads and when I go to click on the 2nd account down, the page moves causing me to click the 1st account and takes me there. I would much rather the page take another second then having to reload the homepage so I can select the intended account information.
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Response from developer
Hello, thank you for sharing your mobile app experience with us. As the feedback from our members is vital to us, we want to meet their expectations. Please contact us at (800)-492-3221, so we can get a better understanding of this and work towards a solution.
Great at everything
Never had a bad situation while in your establishment. Your employees are very well respected and informed. I appreciate every effort they put forward.
Response from developer
Thank you for taking the time to leave us your feedback. We are happy to hear about your positive experiences with ERIEBANK!
Awesome bank
ERIEBANK is such a great bank. I moved here from out of state and as a veteran I really appreciate the at ease checking and savings account for veterans. They have also helped me to close down my old bank accounts out of state. The staff is friendly and inviting.
