Never remember settings
I have set up face recognition and instant balance over and over. It will work for a couple of days and then the app tells me I have to set it up AGAIN. I hate this app.
Headache
If you want to be stressed out, this is the bank for you! The absolute worst banking experience in my life. You never know what your true balances are with these people and next thing you know, you’re in the red. Do NOT rely on the balance if there are pending transactions, even though it seems that they subtracted them because after they are ran through, your balance will be totally different than what it said when it was pending.
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They will steal your money with undisclosed fees
I opened a small business account with mcsb and input the amount i had been told i needed to satisfy balance requirements. After almost 2 years, i get a notice that my account is empty even though i have not spent any money in the account. I find out that the bank was charging me fees that they did not disclose to me and prevented me from discovering said fees by preventing me from viewing online statements by preventing access to online banking through a variety of ways. The bank refuses to restitute the stolen funds. I suggest you take your business to another bank that wont do everything in their power to steal your money
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Excellent local bank!
I’ve been banking with MCSB for several years. It’s been a great experience. This app works well most of the time. Occasionally there’s a login glitch and I’ve found that simply restarting ting the app fixes the issue. Overall a good experience, and the online web interface is very good as well.
WORST APP EVER
If you’re thinking about switching banks and using this mobile app.. DONT!!! I’ve never had so many issues with a banking app in my life. It is so outdated and nobody knows anything about the app that works there except ONE person. Worst experience I’ve ever had and I will be switching banks once again bc of this! DO NOT RECOMMEND!
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