Truly Awful
This company took a turn for the worst about 5 years ago. We have been customers for close to 10 years at this point and I can’t stress how truly horrible their mobile app is. This really has the potential to bring down an entire companies day to day operations based on issues that truly occur a dozen or more times a day. I decided to try and load the app literally as I am typing this and it opened up to just a completely blank schedule for tomorrow…which is obviously not what is actually on the job board for tomorrow. This happens every day, as does the app just randomly crashing. I wish we had never spent so much time and money to switch to this company because it literally just took us 6 months to switch to a new company.
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Awful
More often than not this app fails to works properly. Freezes completely on the regular, dispatches won’t load. For a field tech this is a complete waste. Rarely see updates pushed out. Pushing hard to get my company to drop this. Down right awful. If you try and submit a bug report that errors out as well. Pretty awful when you try to report an error and you can’t because that doesn’t work either.
2/18/26 update. App is still awful! Won’t load my dispatch, app updates are few and far between.
2/18/26 update. App is still awful! Won’t load my dispatch, app updates are few and far between.
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Sucks!!!
Worst app for service that I’ve used, it crashed every time, you have to delete it and re download it everyday, and is so slow. If I could steer away from it I would, but company i work for keeps using this system not sure why!!!
Keeps crashing
Crashes multiple times a day. Need to delete and reinstall to load dispatches.
Loses signatures, the list goes on. I would give negative stars if it were possible. The is running iOS 26.2.1 , current app version as of 02/05/2026z
Loses signatures, the list goes on. I would give negative stars if it were possible. The is running iOS 26.2.1 , current app version as of 02/05/2026z
Makes work harder
Trying to get done with your day? Then don’t use this app. Some days it works and most days it doesn’t. Very frustrating. This review can’t even come close to the frustrating days I have had with this app. I don’t use it not recommend, not even to my enemy.
