Killer app love it in the field
Been using the app for a while now. I take photos and add notes right on the work order and the forms are quick to fill out. I can add parts and put together a quote or invoice without heading back to the truck. Love the nameplate scanner and AI assist. New voice features are cool too.
Strong app for the trades
BuildOps mobile app packs so many essential features for technicians- dispatch, scheduling, day of pre visit checklist, visit summaries, AI transcription and more!
Time tracking 2.0 is great
Been using this for a few days now. Much easier to use thank the prior time track app. Good work and keep it going
Not great
We’ve been using this platform for about 1.5 years now for commercial service and construction projects. Initially we were promised all great work flows, and great support but it has turned into quite a nightmare. We are constantly trying to find new ways to change our own workflows because the what BuildOps provides doesn’t work, constantly crashes and it has too many bugs. It doesn’t synch properly with our accounting software and the support team is very slow in finding solutions. From an operational and admin perspective it’s a nightmare and it slows us down a lot. Technicians get frustrated because the app doesn’t work, and the office is just trying to make it through the day. The most common response we get from support is that “they could not replicate the issue, please contact us when it happens again”. There is not a single day we don’t have any sort of issues with BuildOps. We moved our whole construction team out of BuildOps now because it is just not working.
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Not doing what they said
Was sold an app that could be customized to our specific needs. They lied. Terrible for actual service work.
