Great App with Good Updates
Been using the Miter app for several months. I’ve used other payroll apps, and this one is easily the best. Regular updates are released and they actually make the app better and faster. Overall very impressed!
Create time sheet does not work from MacBook
The new update has bugs. If using a MacBook you cannot enter your timesheet because it does not allow for adjustment of clocking date or time so now I have to enter all my time using my phone. Pretty disappointing.
This is junk
How are you gonna drop multiple updates that do nothing while still have a search function that doesn’t work. THE SEARCH BAR DOESNT WORK lmfaooooo
VP of HR
Amazing product - my team loves it!
Miter Problems
My experience with Miter has been extremely disappointing. The reports almost never work the way they’re supposed to, which makes routine payroll and compliance tasks take far longer than they should. What’s even worse is the decline is customer support. There used to be a somewhat helpful live chat, but now you’re forced to submit a ticket and wait DAYS for someone to respond. And when a reply finally comes, it’s almost always the same “I will have to escalate this to our engineers.”
Nothing ever seems to get resolved on the first try, the follow-through is inconsistent, and basic features break without any urgency from the support team to fix them. For a platform that claims to streamline operations, it’s become the opposite - slow, frustrating, and unreliable. I would not recommend Miter in its current state.
Nothing ever seems to get resolved on the first try, the follow-through is inconsistent, and basic features break without any urgency from the support team to fix them. For a platform that claims to streamline operations, it’s become the opposite - slow, frustrating, and unreliable. I would not recommend Miter in its current state.
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