Miter User Reviews

What users say

Top reviews

VP of HR

Amazing product - my team loves it!

Miter Problems

My experience with Miter has been extremely disappointing. The reports almost never work the way they’re supposed to, which makes routine payroll and compliance tasks take far longer than they should. What’s even worse is the decline is customer support. There used to be a somewhat helpful live chat, but now you’re forced to submit a ticket and wait DAYS for someone to respond. And when a reply finally comes, it’s almost always the same “I will have to escalate this to our engineers.”

Nothing ever seems to get resolved on the first try, the follow-through is inconsistent, and basic features break without any urgency from the support team to fix them. For a platform that claims to streamline operations, it’s become the opposite - slow, frustrating, and unreliable. I would not recommend Miter in its current state.
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Great work

Keep it up

Get rid of number dial to select time.

That dial is the dumbest feature of this app. Add an option to physically type in the time instead of using a number dial.

Great app that gets the job done

My team has a great experience using the Miter app. When there are issues, the team usually fixes them quickly. I like how simple the time clock is to use.

Argggh!

Always seems to be buggy!

Selling personal information

Spam calls have quadrupled since started using app.

Photos

Need to improve saving pictures when taking photo whilst in the app. Right note it works better if you upload an existing photo

Garbage

My company switched to this payroll company and it is absolutely terrible it deletes your timesheets after saving them 10 times, I was always paid on saturdays and then once we switched to this it is never consistent between paid on sundays and Mondays. It is garbage

There is room for improvement

It is easy to use but logs out once a week and it requires using log in code twice ( I don’t see a reason for that)
It is hard to figure out how many PTO droits I have left. It could be way simple than what it is right now.

Awful

Not only is an atrocity to use daily, they also bolster ratings by deleting negative reviews and using bots to pull up their rating. Before you decide this is what you want, seriously consult someone with experience here.

I miss workforce

I miss workforce

App is worse payroll app I’ve ever used

Doesn’t work 90% needs a complete overhaul . Literally won’t even register you clocking in . You’ll work your shift then go to clock out and it’ll act like you never clocked in . Have to ss to prove you did . Businesses should steer clear of this disaster

Expenses!!

This app makes expenses so easy

The worst

The worst app out there .

Destroyed my Life

My wife took the kids and left me because I spend so much time on the app acting like it’s my fault it take 4 business days to load

Trash

I hate this app if you company uses this just quit

App is trash

This payroll system is garbage, if you wanna get paid late, and inconsistently this is the one for you, literally anything is better than this.

Worst app ever

This app does not work well. Can’t even write in you own detail is you do something that isn’t in the options.