Complete garbage!
To keep it short and sweet, this app is not usable in any form or fashion.
Review
This app is awful we have constant issues with it at our company not a fan at all
Very handy for technicians
Let me move faster, while doing my gob. Please build AI receipt scanning.
Buggy and hard to use
Everything glitches on this app. Sometimes I have to open and close the app just to take a picture and add it onto a job. Logging in once in a while and the app won’t let you. Makes you reset your password then you have to delete and reinstall the app. This app feels like it was made in 2000.
Terrible
Terrible app. Constant sign outs and app is buggy. Timesheets are glitchy. Would never recommend.
Inflated reviews
Only reason this app has even 3 stars is because of the bots that are paid to give them 5 stars. Read the real reviews and you’ll see why a lot of people give this app 1 star.
If I could rate it lower I would
0 star rating biggest turd application ever created do not recommend it is always down
Very glitchy
Our company switched to this app for time tracking, it is very glitchy and has many issues
From a technician
The app shifts so much workload from the office onto the field users, and gives them a worse interface. The app is glitchy and clunky, poor searching and history functionality.
The web browser app seems decent, I totally understand why management loves it - it makes their job easier. Needing to submit forms and attachments from a mobile device is a pain, takes way too many steps, and 1 out of 5 times it will just throw away the entry and you need to start over.
Needing to manually separate all time punches is asinine! Why bother to switch work on a job when you need to go back into the app afterwards and manually move the time to the different buckets?
The web browser app seems decent, I totally understand why management loves it - it makes their job easier. Needing to submit forms and attachments from a mobile device is a pain, takes way too many steps, and 1 out of 5 times it will just throw away the entry and you need to start over.
Needing to manually separate all time punches is asinine! Why bother to switch work on a job when you need to go back into the app afterwards and manually move the time to the different buckets?
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Big news!
Big news everyone! The app still sucks, don’t pay for it, font use it. For whatever reason they can’t stop the app from taking hours to load
Worst Field Service App I’ve Ever Used (I Am A Technician)
I’ve been a field tech for years and used a bunch of different service apps. BuildOps is honestly the worst one I’ve had to deal with.
The mobile app is buggy as hell. It crashes all the time, freezes when you’re trying to type notes, and half the time jobs don’t even load right. Super frustrating when you’re in the field just trying to finish up and move on to the next call.
The whole layout is clunky too. Way too many taps just to log simple stuff. Closing out a work order takes way longer than it should.
Field software is supposed to make your job easier, not slow you down. This does the opposite. Wastes time every day.
If your company is thinking about using this, you should probably get feedback from actual technicians first.
The mobile app is buggy as hell. It crashes all the time, freezes when you’re trying to type notes, and half the time jobs don’t even load right. Super frustrating when you’re in the field just trying to finish up and move on to the next call.
The whole layout is clunky too. Way too many taps just to log simple stuff. Closing out a work order takes way longer than it should.
Field software is supposed to make your job easier, not slow you down. This does the opposite. Wastes time every day.
If your company is thinking about using this, you should probably get feedback from actual technicians first.
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This app sucks
The company I work for recently switched over to this app. This app kind of sucks so far.
Avoid
Another day of buildops just not able to handle uploading pictures. Takes forever to load with good phone service. What should be 15-20 minutes of notes and uploading, takes upwards of 30 minutes because this app takes forever to load.
Too much going on
Bad
Not very efficient in any way
I get not working the first time or two but Its going on 2 years of this app being horrible crashing not loading not working
Paramount construction
Build ops is working great for the team so far
Wouldn't recommend...needs updating or fix the bugs
This is coming from a tech side. I can't see previous jobs I have to physically look into the job visits and find previous visits to ignore the the stupid AI visit that gives a short list and you don't know what has and hasn't been done. If you had pictures of the previous visit it won't upload to current visit on the same job. Taking pictures takes forever to upload and delete the name that they give. Sometimes with the camera it won't upload to the gallery on buildops. Then it saves to your phone and u will have million of photos of jobs. The video doesn't upload to the office I tried that. Too much stuff going on that has bugs and it hasn't been resolved been on this app over 6 months still the same problems and issues.
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Shocker new update
As the title says, they released another update!! App is still garbage!!
Do NOT recommend
This is by far one of the worst contracting apps there is. Takes forever to upload pictures and load period. Crashes randomly like it can’t handle what’s it’s designed to do.
Simply put…garbage
Desktop or tablet it doesn’t matter. This software is by far the worst of the 4 different ones I’ve used. 5 star reviews are from the developer because there is no way someone uses this software and actually thinks it’s good.
