Manager
Easy to keep jobs on track and navigate. Suggest going through the service channel university online, very helpful.
Nonfunctional nightmare
My employer requires me to use this to do work orders. Nine times out of 10 it just doesn't work and it gets to the point where I spend so much time trying to get it to work. The only option is to give up be blamed for it and move onto the next job. It's so exhausting and so incredibly frustrating. Anyone having issues with this app needs to document it thoroughly and press the issue all the way up so hopefully something gets done... such a simple service should not be this broken
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Horrible update can’t even paste work orders
I used to love SC, it was always so simple to just plug and play with multiple vendors but after this UI update, it’s just impossible to enter the tracking number and these are 9 digit long numbers that I do not have written down as I normally don’t need to.
Response from developer
Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.
Gets the job done
Helps our team streamline work orders
Search is terrible
Search by location was supposed to be fixed 8/5 it wasn’t. App has extremely long load times among other issues. It’s fairly user friendly otherwise. Apparently tracks gps location of user when open or not and draining your battery life on device.
Response from developer
Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.
