Could use some work
The app has a lot of bug issues, like getting stuck in work orders or not working when internet is not strong, which is common in an industrial setting. The app lacks a lot of the features that a conventional CMMS would
Response from developer
Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.
CIWO function not working
Certain customers require techs to create a work order when on site. This feature is now no longer working. We have submitted multiple support tickets and have gotten no response
Response from developer
Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at contractorsupport@ServiceChannel.com and we'll be happy to assist in getting this resolved.
Yes any thing else
Absolute garbage a real battery eater hard to log in really hard to complete and sign out of task
Does work anymore
I have to call in because it does except Pin or any information. Tried reinstalling app, but it is just garbage.
Response from developer
Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.
Been using this app for years
And every single day it gives me the same issues. Not connecting, not completing requests or uploading data, failing to very simple tasks, etc. it’s a constant headache needing near constant maintenance to even function at a mediocre level.
Response from developer
Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.
