Gets the job done
Helps our team streamline work orders
Search is terrible
Search by location was supposed to be fixed 8/5 it wasn’t. App has extremely long load times among other issues. It’s fairly user friendly otherwise. Apparently tracks gps location of user when open or not and draining your battery life on device.
Response from developer
Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.
Junk
Just garbage. Before when we would try to accept a service channel work order from our email it would automatically pull up that specific work order and allow us to check in. Now it brings us to some generic screen where we have to then go back and copy and paste the work order and input it.
Response from developer
Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.
Horrible
App is clunky and hard to use. There’s no easy way to filter what type of jobs you want to see so you have to keep note of what setting to tick on and off again so you don’t get overwhelmed.
Can’t close out jobs if you accidentally forget to clock out after you head home so guess you’ll just be logging time on a repair all night long.
Also the interface consistently has glitches where it’ll continue logging time on repairs despite you stopping a repair.
Can’t close out jobs if you accidentally forget to clock out after you head home so guess you’ll just be logging time on a repair all night long.
Also the interface consistently has glitches where it’ll continue logging time on repairs despite you stopping a repair.
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Response from developer
Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.
Could use some work
The app has a lot of bug issues, like getting stuck in work orders or not working when internet is not strong, which is common in an industrial setting. The app lacks a lot of the features that a conventional CMMS would
Response from developer
Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.





