ServiceChannel Provider User Reviews

Name: ServiceChannel Provider
Rating: 1.8 (112 reviews)

ServiceChannel Provider

ServiceChannel

💼 Business

📊 Productivity

Customer Experience

Positive experience4.2% of reviews

Neutral5.0% of reviews

Negative experience90.8% of reviews

~ Based on 119 written reviews from the US App Store.

What users say

Summarized from real user reviews of ServiceChannel Provider. Based on 112 reviews and a 1.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Business app.

Positive things

🚀Lightning-fast load times
🔒Robust security features
👍User-friendly interface
📈Useful functionality

Negative things

🐛Frequent crashes and bugs
🔋High battery consumption
⚠️Unreliable location tracking
🕰️Slow and unresponsive
🤯Frustrating user experience

Is ServiceChannel Provider Safe?

ServiceChannel Provider does not appear safe based on available data. AppsHunter Safety Score for ServiceChannel Provider is 41/100.

This assessment is based on 112 user ratings, with an App Store average of 1.8/5.

Safety Analysis

17.9% of ratings point to a safe experience

0.9% of ratings suggest some concerns

81.3% of ratings point to a risky experience

~ Based on 112 App Store ratings for ServiceChannel Provider.

Is ServiceChannel Provider Legit?

ServiceChannel Provider appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ServiceChannel Provider is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Could use some work

The app has a lot of bug issues, like getting stuck in work orders or not working when internet is not strong, which is common in an industrial setting. The app lacks a lot of the features that a conventional CMMS would

SCProviderTough

2 months ago

Response from developer

Hello, I'm sorry you're having issues with our app. Please contact us at support@servicechannel.com and we'll be happy to help get any issues resolved.

CIWO function not working

Certain customers require techs to create a work order when on site. This feature is now no longer working. We have submitted multiple support tickets and have gotten no response

Check1220

4 months ago

Response from developer

Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at contractorsupport@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Yes any thing else

Absolute garbage a real battery eater hard to log in really hard to complete and sign out of task

Dtib

5 months ago

Does work anymore

I have to call in because it does except Pin or any information. Tried reinstalling app, but it is just garbage.

Man432234556

5 months ago

Response from developer

Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Been using this app for years

And every single day it gives me the same issues. Not connecting, not completing requests or uploading data, failing to very simple tasks, etc. it’s a constant headache needing near constant maintenance to even function at a mediocre level.

Sgegeuehshdgsb

6 months ago

Response from developer

Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

App crashes never works

New customer and thus far we avoid this app as it never ever works always crashes and now we just use web browser.

Jays2120

7 months ago

Response from developer

Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Almost unusable

Terrible app. As big as ServiceChannel is you would think they had capable developers. Apparently not. This app is useless.

Acceler8 Athlete Recovery

8 months ago

Getting better but needs improvement

Everything is great except for the latest update that introduces iOS 26 toggles. These toggles are misplaced, such as when you press “more” on a ticket, they move the selections way up the screen, not near the button. Apart from that, everything is fine. However, I kindly request that you revert to the ability to clock in a ticket after creating it. I’ve encountered the prompt twice after creating a ticket, only to have it disappear. As an in-house maintenance feature, it was a significant advantage to be able to clock in immediately after creating the ticket, rather than having to search for it again. Please bring back this feature

Ethan Womack

8 months ago

Response from developer

Hi Ethan, I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Terrible

This app is horrible. Nothing but issues. Only been able to get it work a couple times. Do not recommend.

Service tech 001

9 months ago

Response from developer

Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Help me please

Hello. I need help, please. I'm having trouble punching my work entry. I close the app, delete it from my phone, download it again, and it still won't load. I set up the new work order, but it won't let me. Please help.

Andr3iita86

10 months ago

Response from developer

Hello, I'm sorry to hear you're having problems with the app. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Do not use

Used this app to do work order vender was upset very misleading submit quote shown to have done work have delete this app and will never use again!

plumber 4

a year ago

Response from developer

Hello, I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Uncomfortable

Uncomfortable app that requires location access

jnshdjajajhahdbfbrbhwjajs

a year ago

Terrible

app never works and Walmart is the worst customer to deal with

nick72595

a year ago

Does not work

I reinstall this app every few months hoping it has been made functional. Sadly it has only worked a few times, and that years ago. Now it doesn’t allow to accomplish anything. I am tech forward and prefer to work digitally, but in this case I always end up checking in&out by dialing the phone #.

Frustrated locks

a year ago

Response from developer

Hello, I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Log in

Can’t seem to log in on my I phone 16promax
Using provider app
I can on my laptop top
Or on web site
Just not on phone
Reloaded app
Changed password and it immediately says wrong log in info
🤷‍♂️

BJM2018

a year ago

Good but could be better

All is okay but when making a ticket on this app with photos, it will say that it’s failed or the photos won’t load but if you go back it will show up with the photos and ticket. Just needs some bug improvements all over especially when checking in a ticket it won’t load unless you refresh the screen.

Ethan Womack

a year ago

Response from developer

Hi Ethan, I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Junk

I can’t list every single problem with this app, I do not have time. I just wish they could get email alerts when we have problems with app. Like clocking in and out, adding refrigerant and parts to the client parts list. Wish it would disturb this developer with emails when problems come up.

NMCR 1

a year ago

Response from developer

I'm sorry to hear you're having problems. Please reach out to us at Support@ServiceChannel.com and we'll be happy to assist in getting this resolved.

Hardly works

Doesn’t check in, have to call the number. App deleted.

King Goldze

a year ago

Fix your software !

Software for iOS needs attention!!!!

jimmyp58

a year ago

Still having issues

Just happened to me today where I clocked into job and then I went to clock out the timer was gone. Then randomly it showed back up and obviously it says I’ve been clocked in for 10hrs to the job.

Dflynn90