eSIM Card User Reviews

Top reviews

Don’t buy

Does not work at all

Confusing

Have tried multiple times to use. Added to wallet. Selected plans. Never successful in actually getting data. Obviously user error but should be more straight forward. Pick data. Buy. Install.

Response from developer

We're sorry to hear about your experience. We understand that eSIM setup should be simple, and we're always working to make the activation process even easier. We'd love the opportunity to help you get connected.

Worst

Worsted app ever seen

Response from developer

We're sorry to hear you feel this way. This is not the experience we want for any customer. Please contact us via WhatsApp: +1 (407) 212 6950 or Email: support@esimcard.com with your order details, and our team will review the issue and help you as quickly as possible.

Dr

Excellent

Excellent support

First time customer. I had trouble with installing the eSIM. Got on to the Chatline. She guided me through the steps and got it working quickly. Will definitely be a returning customer.

Response from developer

Thank you, Christine and Dan! 😊 We're so glad our support team could guide you through the setup quickly! 🚀📶 It’s great to hear you’ll be returning—we can’t wait to serve you again! Happy travels! ✨

Lower rates? I don’t think so!

With this latest update, eSIM claims the rates have been reduced. The one country I’m interested in has gone up in price by more than 7X though—what was $24 for 10 GB is now $160! I will agree that eSIM provides a good quality product. The new price though is nothing short of extortionate!

Response from developer

Thank you for your feedback! 😊 We're sorry to hear about the pricing issue. Could you please let us know the country you're referring to? We'll check with our team and make sure the prices are corrected. 🚀📶

Will use for all my eSIM needs!!

We used this application and purchased a global eSIM for our recent trip to Sint Maarten at it worked flawlessly! We had coverage in both the US and in Sint Maarten. Was great for being connected off the resort. Will definitely use in the future for all my travelling eSIM needs. 👍

Exceptional customer service

Although it’s not the most easiest to install, customer service are very helpful and resolve all issues! You guys are legends! 🤩

Exceptional customer service

Although it’s not the most easiest to install, customer service are very helpful and resolve all issues! You guys are legends! 🤩

Tricky to install

Esim installation should be hassle free! It wasn’t but there were couple of mistakes which I was making and mobile service page was not showing up ‘add esim’ for some unexplained reason. Anyways had to buy physical and use its hotspot to sort out the issue with whatsapp customer care team member who was very helpful and quick in sorting out and activating the esim. I think some videos on how to activate it will help indeed. Also prices need to be more competitive perhaps. Lets see how network range and speed is. Hopefully should suffice for my 10days stay in KSA.
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Great experience

Awesome Support best rates ever!

Response from developer

Thanks a lot! 🙌 We're thrilled you loved our support and rates! 🚀📶 If you ever need anything, we're always here. Happy connecting! ✨

10/10 Product & Customer Service

Their customer service was amazing! They listened to my concerns, helped quickly, and made me feel valued. Their eSIMs work perfectly, with no issues at all. I’ll definitely come back because of how great they were!

Unlimited Data plans are capped

The unlimited data plans are capped at 1-3GB of high speed data per day. This is not clear on the comparison pages. I spoke to their (very responsive customer service team) who pointed me towards an additional information section where this information is burried. I chose this company/plan for an unlimited data option and feel I have been misold to. Their policy is once the plan is activated you have to purchase another if it turns out not to be as described. Pretty poor.
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Excellent support

First time customer. I had trouble with installing the eSIM. Got on to the Chatline. She guided me through the steps and got it working quickly. Will definitely be a returning customer.

Response from developer

Thank you, Christine and Dan! 😊 We're so glad our support team could guide you through the setup quickly! 🚀📶 It’s great to hear you’ll be returning—we can’t wait to serve you again! Happy travels! ✨

Great Product

Excellent Customer Service!

Response from developer

Thank you! We're so glad you had a great experience with our customer service! If you ever need assistance, we're always here to help. Happy connecting!

Support

Good service with a good support. Highly recommended

Response from developer

Thank you, SK BAH! 😊 We're happy to hear you had a great experience with our service and support team! 🚀📶 Your recommendation means a lot. Happy connecting! ✨

Good customer service and good prices

Its my fourth time using this app and everything is the best❤️

Response from developer

Thank you, David! ❤️ We're thrilled to have you as a returning customer! 🚀📶 Your support means the world to us. Looking forward to serving you again! ✨

Costumer Support Service

The setup process was seamless and quick, making it incredibly convenient for someone always on the go. One standout feature has been the fast customer care support. Whenever I had questions or needed assistance, their response time was impressive. The representatives were knowledgeable and resolved my issues promptly, ensuring a smooth experience.

Overall, the eSIM card has made staying connected easier, and the efficient customer care only adds to its appeal. I highly recommend it to anyone looking for a reliable and hassle-free mobile solution.
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Very impressed

A friend in NZ recommended this app and eSIM card and I can’t praise them enough. Very helpful via WhatsApp 24/7 with installing and general enquiries. Worked in Switzerland and Germany without any glitches. Love it and highly recommend this eSIM.

Best Customer Service

Best Customer Service thank you