eSIM User Reviews

Top reviews

Excelente opção

Uma excelente experiência usando o chip, nós estamos muito feliz pela entrega.

Stable and reliable!

I was skeptical at first but I’m glad I tried it. I’m able to stay connected at all times. Will use it again when I travel.

Través

Good awesome

Ótimo

Muito fácil e prático. Recomendo!

Simple and easy

Using it during my trip
to Singapore right now. Works just fine

Travel

Easy to download and works well

Wrongful charges

They continued to charge the monthly service fee even after I canceled the service

Trash

I need my money back, this is a scam. I can't use the internet and I've already paid $38.99.

Response from developer

We’re sorry to hear about your experience. Please contact our support team so we can check your eSIM, help resolve the connection issue, and review your request.

No customer support

This service does not work, and there is zero customer support. I’m going to report it to my credit card company as fraud.

Response from developer

We’re sorry to hear that the service did not work as expected. Support is available through the button in the app settings. Please contact our team so we can check your eSIM, help resolve the issue, and review your request.

Scam!

I used this app on a two week trip, what said it should’ve been only a $9 charge ended up being over $30. On top of that, with absolutely no mention of this app being subscription based, they charged me a monthly charge when the app is uninstalled and hasn’t been used for two weeks. I hope the developers understand that this is not okay to do to people and it will come back negatively on you.
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Response from developer

We’re sorry for the concern. Please note that subscription information is shown on the payment screen before purchase. Auto-renewal helps travelers stay connected during their trip, and it can be canceled anytime in the app settings or by contacting our support team through the button in settings. Please contact us so we can review the charges and help.

They charge your card without authorization

Don’t use this they charge your cars without authorization! I’m having to file a complaint with my credit card company. I’m leaving Spain and they charged my card again without authorization for minutes I won’t use.

Response from developer

We’re sorry for the concern. Please note that our plans are auto-renewable, and this is shown on the payment screen before purchase. The subscription renews automatically for your convenience, ensuring uninterrupted access to the service. You can cancel it anytime in the app settings to stop future charges. Please contact our support team so we can review the charge and help.

Sheisty business

This company will continue to charge you for the service even if you selected the 1-week plan at sign up. They try to be slick, too--this purchase doesn't show up in my App Store purchases or subscriptions, when you try to click on Customer Support from the app it leads nowhere, and they certainly are not sending email...they want to make it difficult for you to find and cancel the recurring charge--snake business-do NOT RECOMMEND spotty service otherwise in the DR
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Keep getting charged.

Keep getting charged for eSIM I no longer need. App support does not work. No way to reach these guys for refunds. Use an alternative app

Response from developer

We’re sorry for the inconvenience. Please note that our plans are auto-renewable, and this information is shown on the payment screen before purchase. You can cancel anytime in the app settings. Please contact our support team so we can check the charges and help with your request.

Amazing customer service

I purchased this app but it wouldn’t work on my phone while in Asia, probably a T-Mobile issue. I was refunded the charge promptly. Really great customer service. Thank you

İptal edilemiyor

Aboneliğimi iptal edemiyorum. Ayarlarda iptal seçeneği görünmüyor. Aylardır para çekmeye devam ediyorlar.

Kartımdan para çekiliyor

Türkiye geldiğimden beri iznim dışında her hafta 9 dolar çekiyorsunuz

If you have an iPhone 14 don’t waste your money

I bought an eSIM because I got this app through the Apple website, tried to install it on my phone and it says it doesn’t work on this iPhone. Makes no sense and they should check compatibility before allowing you to purchase the eSIM. Waste of money

Response from developer

This issue was caused by the phone being carrier-locked, not by the device model. We always provide refunds in such cases and are happy to help.

Works great however I am being charged after deleting the app

Works excellent but they are still charging me month after I deleted the app twice already. Trying to contact

Muhteşem

Efsane

Happy

It’s so amazing to have an option like this to be able to use it in places that your phone is not working. It was so good to be able to get eSIM. In Puerto Rico, no matter how high the mountain was I had full service. Thank you so much for the opportunity of using this.