App will charge without access
Espresso’s ‘restore’ functionality is broken and will charge you without allowing access
Does not recognize my subscription
I have been a subscriber through the App Store for a decade now, and the app recently stopped recognizing my subscription, even though I’m still paying.
Scammers — I’m paying for this app and can’t access the content
I’ve been a subscriber to The Economist Espresso for years now. When the app works, it’s tremendous content and worth paying for.
However, it’s been nearly impossible to access the content on a daily basis for a while now. I tried talking to their customer support team and they were useless. So, in the meantime, The Economist is taking my money without providing a service.
Terrible, I’d give 0 stars if I could. They also tried to contact me after another 1 star review I left, and were no help there either. Awful customer service
However, it’s been nearly impossible to access the content on a daily basis for a while now. I tried talking to their customer support team and they were useless. So, in the meantime, The Economist is taking my money without providing a service.
Terrible, I’d give 0 stars if I could. They also tried to contact me after another 1 star review I left, and were no help there either. Awful customer service
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Bad data policies
This will be a nuisance to unsubscribe from, constant emails with a bad unsubscribe policy. Difficult if at all possible to delete account, I regret downloading this
Very useful, but could be a tad better
Very informative and efficient way of keeping up with news that matter.
Now, the pictures on top of each article also looks interesting: it would be useful to be able to zoom in on them and better get a feel for what they depict.
Also, being able to send some corrections or non-public comments could be of interest both for journalists and for readers. AI could help triage communications.
Now, the pictures on top of each article also looks interesting: it would be useful to be able to zoom in on them and better get a feel for what they depict.
Also, being able to send some corrections or non-public comments could be of interest both for journalists and for readers. AI could help triage communications.
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Response from developer
Thank you for taking the time to leave a review. We’re glad to hear that you’re enjoying our global analysis, and hope we will continue to be your trusted guide to business news, politics, economics and culture in the future.
Students should get full economist version.
Espresso is a husk of the Economist. If a student was so interested to even find your newsroom, one might think loaning them the full economist for free would be worth it while they pursued a degree, once in the workforce they’ve got a habit of owning your subscription, so then they pay.
But Espresso is clickbait scroll-y goo of a news app, embarrassing.
But Espresso is clickbait scroll-y goo of a news app, embarrassing.
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Overpriced
Espresso is some $79 bucks for just 4 or 5 articles daily, ie 1/3 the price of regular economist, but for much much less than 1/3 of the articles…
and to pick the 4 or 5 free articles or just topics, you have to let the share your data…ie the one article you want to read, sorry not included in this app.
and to pick the 4 or 5 free articles or just topics, you have to let the share your data…ie the one article you want to read, sorry not included in this app.
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Too Little content and impossible to unsubscribe
Very frustrating
Response from developer
We’re sorry to hear you’ve experienced issues when trying to cancel, and we’d like to resolve this for you as soon as possible. Please email complaints@economist.com from the email address linked to your subscription and we’ll be in touch soon.
Nice, unsubscribing very difficult
Like the concept not enough value for money in my view. No self serve unsubscribe makes you contact support. Dark UX pattern is a bit disappointing for reputable company.
App has degraded and increased 170% in price
The content they provide in this app is still 5-stars. I’ve been subscribing to this app for probably 8 years, and for most of that time it has been rock solid.
However, recently the app itself has been getting more and more buggy. Literally *every day* now the “subscribe” popup pops up, and I have to tap “restore subscription”, which sometimes works and sometimes doesn’t.
Of course this decline in quality has been accompanied by a 170% price increase. The content quality is amazing, but the small quantity is not worth $80/year. Thankfully I’m grandfathered in on the old price.
Please fix what used to be a great app, and charge a reasonable price!
However, recently the app itself has been getting more and more buggy. Literally *every day* now the “subscribe” popup pops up, and I have to tap “restore subscription”, which sometimes works and sometimes doesn’t.
Of course this decline in quality has been accompanied by a 170% price increase. The content quality is amazing, but the small quantity is not worth $80/year. Thankfully I’m grandfathered in on the old price.
Please fix what used to be a great app, and charge a reasonable price!
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Perfect Match
My new morning routine. I like it the app!
Response from developer
Thank you for taking the time to leave a review. We’re glad to hear that you’re enjoying our global analysis, and hope we will continue to be your trusted guide to business news, politics, economics and culture in the future.
Broken Login
Have tried everything to login on this app but always get an authentication error. Works with my partner’s and my login on a browser but not once on the app. 1 star as it’s unusable
Surface level news
I really like the Economist, but I can’t afford an extra $300 a year on top of my other news subscriptions. The content barely scratches the surface. I can get more information just from reading the notifications from my Apple News+ subscription. Don’t waste your $90. Get the Times or the Post. I already cancelled my subscription.
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Flaky app
The app delivers great content, but it is not great at being stable. It logs me out randomly and if I’m on the plane and trying to read offline, it’ll disconnect if the screen goes off. The app could use improvement instead of me having to “restore subscription” almost on a daily basis. This is difficult if my internet is slow.
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Students get it free
Been using this as a student. Used to subscribe to the economist but I can’t afford that with the way the economy headed. Still thankful for the espresso
Video player
The video player hasn’t been working on my app which is really disappointing because the content is so good and I can’t watch it
Please fix the app
How many hundreds of times will I have to click on “Restore Subscription”?
Issues opening links
It would be nice if I didn’t have to log in again on the Economist website when opening links in the app.
Feedback within app????
Impossible to provide in app feedback because link does not work. Wonder why!!??
Login problems EVERY SINGLE day
The app doesn’t recognise my subscription every single day. It takes multiple attempts to access the content.
