Essential CU User Reviews
Customer Experience
~ Based on 58 written reviews from the US App Store.
What users say
Summarized from real user reviews of Essential CU. Based on 4.2K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Fast and easy to use
- 👍User-friendly interface
- 💡Useful features like check deposit
- 🔒Secure with Touch ID login
Negative things
- 🐛Frequent crashes and technical issues
- ⚠️Unreliable account access and information
- 💤Outdated and frustrating interface
- 🤯Poor customer support
Is Essential CU Safe?
Essential CU appears safe based on user ratings. AppsHunter Safety Score for Essential CU is 96/100.
This assessment is based on 4,235 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 3,926 App Store ratings for Essential CU.
Is Essential CU Legit?
Essential CU appears to be a legitimate app. AppsHunter Legitimacy Score for Essential CU is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I do not like the layout of the new app… why change something when nothing was wrong with the way it was…
This app is honestly one of the worst I’ve ever used. It constantly freezes, crashes in the middle of simple tasks, and takes forever to load basic account information. Half the time I can’t even log in because of “technical errors.” The interface feels outdated, and it’s nearly impossible to navigate without getting frustrated. Mobile check deposits don’t process correctly, and customer support is no help—they just tell you to “try again later.” A banking app should make managing money easier, but this one makes it stressful and unreliable. Definitely not worth the headache.
Show more
Fraudulent Bank, refund my money, I applied for membership account but can’t use it, yet they took my money, I applied for a checking account and got declined, yet Essential took my money. Refund all my money cause I already requested to close my membership account, it was closed instantly, but they are yet to refund my money. Refund my money scammers
Show more
This is one of the best banks ever
Everyone there is so sweet.
When will the widget be back perfect app tho
App is always down when you need it most. This app has technical difficulties at lest three times a day and it’s not just the app is the also the website. In short, don’t waste you time with this bank just bank elsewhere.
Essential provides good services including their app. America is too dependent on big banks. It is very important to support Credit Unions.
This has made my life so much easier. I’m thankful for being able to bank from home❤️
The app is ALWAYS DOWN!
This app is know to have issues where my account information CANNOT be displayed and I am not able to do anything in mybank account. I can’t check my balances in my account, transfer money or anything. This issue needs to be fixed immediately
App constantly crashes or says it have technical difficulties.
Great Service
Wish we were able to lock debit card
Great service they been the best for me great people you can talk to them
All ..WINNERS Positive Attitudes Relatable💯
I’d like to see my credit card Payment reflected more quickly on the app. Once you’ve paid it sometimes it will still say Pay $20 or whatever the minimum amount is. It takes quite a few days to be updated.
I love it when life gives you a little easygoing moments. This app makes my banking experience easy!
For months this app works 25% of the time. Mostly getting errors that app isn’t available.
Very easy to use!
