Avoid
If it actually formatted notes correctly every time, it might be useful. Hallucinations are a major issue with this EMR, with very little feedback from developers about what fixes are being implemented to prevent this and correct this or a timeline for fixes. Hallucinations can create errors in a patient’s medical records is never acceptable and should not be treated as a glitch but a major sentinel event. The AI capabilities are absolutely not ready for use. What guidelines are being used to guide AI suggestions are not readily available and they are not transparent in how they are obtained. I have submitted hundreds of of tickets regarding errors in formatting, application of preferences, hallucinations, etc, and have received responses about 5% of the time.
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Terrible.
Adds erroneous information. Does not “learn” despite me removing the same things 10x a day (no exaggeration I have about 30 pts encounters daily) It also decides to make up physical exam and ROS despite having set my normals. Most recently it has gone the other way and only lists maybe 2 systems on my physical exam rather than a fraudulent, extremely detailed exam. Terrible support.
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Terrible
By far the worst EMR I have ever used. I have been using it for probably a year now and it does not seem to improve. In fact, the updates seem to make things worse. It is extremely time consuming to even do simple notes. The AI incorporates far too much information and you have to spend a significant amount of time editing. The system glitches frequently and I find the app crashes at least once a day. Overall disappointing.
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Web and mobile app
I have a large group of NPs that use this EHR. Year after year there has been significant improvement. Although I am fairly new to the mobile app, I am learning a lot. Things I like - ability call patients in mobile app and laptop version.
integrated e-fax. Ease of scheduling. Ability to integrate outside information just by taking a photo on and on. I am looking forward to their new updates.
integrated e-fax. Ease of scheduling. Ability to integrate outside information just by taking a photo on and on. I am looking forward to their new updates.
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terrible EMR
This is by far the worst EMR I have ever used. It is prone to errors as it makes you enter the same thing multiple times in different places has various ways to do things I mean, I have seen double charting before which I don’t like, but this is a first for quadruple charting. It import things from all over the place and much of what it imports is incorrect. I don’t know whoever thought it was a good idea to have a multi step process to make notes during which the notes require revision at each stage. It is just terrible. This EMR has me considering looking for a new practice that has a better EMR.
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Terrible
Using ethizo for 10 months now and it continues to get worse with every update. Takes more time to document then free typing notes or dictation and has increased my time documenting per day by 1-2 hours. Requires far too many clicks for a basic note and the AI is trash.
Worst EMR I’ve ever used
The only thing this system is good at is eliminating the billing department and passing responsibility onto the provider. And it may be good at simplifying administrative functions clinically, however it is very inefficient, cumbersome, very tedious process to complete your notes, requiring multiple steps and revisions. The scheduling to set up an appointment and a note is also very tedious and time-consuming. It is also very difficult to navigate through and find previous notes and is just dysfunctional when it comes to trying to navigate through the patient chart with your current note open. Unfortunately, practices like it because it saves them by being more expensive than most other EMR’s out there but eliminates the billing department, ultimately saving them some money however it makes providers job much more difficult.
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NP
A terrible system for clinical staff. Might save administrative types in office support staff time, but clinically a horrible and inefficient cumbersome and difficult system to use that makes charting way harder than it should be. Also, the AI is terrible.
Frustrating
Performance is around 75% insufficient for healthcare environment
Horrible
Ethizo is the worst constant glitches and problems and their IT support is useless.
Terrible
Constant issues. Freezes. Unable to bill. Numerous errors. Worst EMR to date.
Please update
In superbill, removing excess icd code is very annoying. It’s hard to click the x and it asks another confirmation to remove icd. Make removing icd code easier please
Disappointed and frustrated
This system needs a significant overhaul to the AI. It does not appear to learn over time. The interpretation from the dictation is often poor. It is unable to pull in documents requiring providers to continue to use multiple systems to bring data over and then the AI needs to be reminded to utilize the data. Overall, it is requiring an inordinate amount of time to correct the mistakes . Great concept, however, they have not accomplished the delivery at this time. I would not recommend this system and would not use it in my private practice.
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Dr Saulat Mushtaq
Best EMR ever, physician friendly, less clicks that epic, yes I am using epic in out patient setting and this it’s so much more efficient
Do not waste money on this
Terrible terrible terrible. A headache to use and it is just awful.
One of the worst EMR systems EVER
Ethizo on the computer is utterly awful and makes your job more difficult and makes things take longer than it should. It’s so slow, glitchy, and often freezes, and you constantly have to exit and reboot. All the updates and changes make things even worse and does not fix the glitches. The app is no different.
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One of the worst for Providers
Ethizo is one of the worst EMRs. There is very no capability to automate repetitive tasks like billing, No user defined defaults or automations are allowed. The AI features are useless. The AI should know/learn after 6 months of use that I am pulmonologist and make appropriate suggestions. Ethizo AI is not helpful and slows me down.
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Disappointed.
Support team not supportive. To me this is the most important aspect of a service. Numbers not adding up, printout version is terrible and despite multiple attempts to correct this problem, among others, it hasn’t happened. On a positive note, dictating this way does speed things up…unfortunately there are others out there that could provide the same service.
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T. Benson APNP
esync does not work with iPad or iPhone
Efficient and intuitive
Like all switches in EMRs, I was nervous at first. Learning a whole new system, trying to establish a new workflow, the whole process can be overwhelming and time consuming. But we are 2 months in and I can honestly say this has cut my documentation time by about 30-40%. I’m a provider rounding in nursing homes-to give context.
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