Send me more sales
Shipping
Incredibly dysfunctional, wastes a lot of my time
Poor customer service
App is nice, support is not.
Buried in so many emails
Trash
Like the templates, postage tricky
Very user friendly
Easy to Manage My Shop
Useful, but missing basics
First, when a customer sends a photo, there is no clear way to download the original file or save it to the iPhone Photos gallery. The image viewer has no visible Save, Download, or Share button. I am forced to take a screenshot, crop it, and then work with a lower-quality image. For sellers creating personalized products from customer photos, this is completely impractical. Please add one-tap “Save to Photos” and “Download Original” options that preserve the original resolution and quality, as well as the ability to download multiple images at once.
Second, sent messages cannot be edited, corrected, or retracted. If a message is sent accidentally or contains an error, the seller must send another message explaining that the previous one should be ignored. This makes conversations confusing and looks unprofessional to customers.
Please add a message correction feature that preserves the conversation history. The original message could remain visible but appear crossed out or marked as “corrected,” while the revised message is shown immediately after it. This would maintain transparency while removing incorrect information from the active conversation flow.
Saving original customer images and correcting mistakenly sent messages are not advanced features. They are essential tools that a professional seller app should already provide.
