Etsy User Reviews

Customer Experience

Positive experience67.7% of reviews
Neutral6.3% of reviews
Negative experience26.0% of reviews

~ Based on 6,666 written reviews from the US App Store.

What users say

Is Etsy Safe?

Etsy: Shop Home, Style & More appears safe based on user ratings. AppsHunter Safety Score for Etsy is 98/100.

This assessment is based on 7,209,257 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.8% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.4% of ratings point to a risky experience

~ Based on 7,209,257 App Store ratings for Etsy.

Is Etsy Legit?

Etsy: Shop Home, Style & More appears to be a legitimate app. AppsHunter Legitimacy Score for Etsy is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

AMAZING

Great product and very easy to download! Will purchase again soon! Highly recommended product!

Support small businesses and artists

While there are some folks just bulk buying items from China and reselling them, it’s not hard to find artists and small businesses to purchase from and I love unique items over mass produced items. I get compliments on almost everything I get off Etsy.

Etsy Buyer Review

Thank you Etsy, for bringing everyone from around the world with their exquisite goods ‼️I love speaking to people from all over the globe‼️💯🥰😘

Patches

Always great Patches from Apalachee Patches

Love Etsy

I have always had great experiences with anything I get from Etsy 🥰

Lego Photos

Great quality!

High shipping costs

Why are the shipping costs so high? It doesn’t cost $15 to ship a weightless item? Very disappointed!

App notifications

I sent in a request to fix the notification on the app. I honestly never thought it would bother me so much until they were kinda dude about it and basically terrible understanding of Customer Service reminds me a lot of the box top failure. Ended up deleting the app just didn’t wanna deal with it anymore. Kind of a bummer cause I really enjoy a lot of of the stuff.
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Awesome tank top!

Perfect tank for playing pickleball!

Disappointing

Quality over who can sell what seems like a low priority! 7.5” to a buyer is very different to 7.5” to a seller!

You know and I know it’ll cost a fortune to return and sort out and Etsy themselves avoid all that!

I keep trying Etsy. I might try again at some point in the future - no rush!

Western bingo cards

Very impressed with the cards

Ai everywhere

Ai is everywhere! There are so many Ai listings you can't find handmade things anymore.

Fantastic app with fantastic sellers

Etsy is truly one of the most beautiful and unique at you ever see, get once you have this app on your phone, with its unique selling point of a lot of craft made and handmade products you will never find a more unique selling point than this!

Excellent Merchant

Best quality, has your interests at heart, best of the best!

Cart Issues

I love shopping on Etsy, but recently my cart keeps disappearing on the app. If I go through the browser, I can see my cart. I’ve searched for a resolution, which I did, and it corrected it for a very short time, however it has continuously said my cart is empty despite doing all the “fixes”. It is very frustrating because I’m trying to purchase items.
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Nice

Nice

Always love Etsy

I’m an idiot trying to update payment. It literally says add card. I love handmade items. Love authenticity and it’s easy payments. We love Etsy.

Spend spend

Good idea

Really?

Went from 4 stars down to 2 due to Etsy not allowing you to report shops. Found a shop making patches out of the uniforms of dead soldiers and sending the funds to the nation that killed them which is EXTREMELY disrespectful. We are all humans and deserve basic respect especially when we die. If this is what Etsy allows then the people behind Etsy are equally as disgusting as the seller.
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Generally good

But stop breaking the rules with push notifications. Even when all are toggled off in the app, they still come through. Therefore, I disabled all in iOS settings.