Eventbrite User Reviews

Customer Experience

Positive experience54.1% of reviews
Neutral7.0% of reviews
Negative experience38.9% of reviews

~ Based on 2,028 written reviews from the US App Store.

What users say

Is Eventbrite Safe?

Eventbrite appears safe based on user ratings. AppsHunter Safety Score for Eventbrite is 98/100.

This assessment is based on 1,817,543 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
1.1% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 1,817,543 App Store ratings for Eventbrite.

Is Eventbrite Legit?

Eventbrite appears to be a legitimate app. AppsHunter Legitimacy Score for Eventbrite is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unintuitive, frustrating to use.

Search function is a joke. Pulls up everything but the event you’re searching for.

Tickets

Fast and easy to get your tickets and to view them

Secure

Don’t wanna book a ticket any other way … quick n sufficient!!

One crucial issue

This app is perfect in concept. Unfortunately it doesn’t show all relevant events when searching and whenever I get a link to an event via text message, it sends me to the app’s homepage and not the link.

Excellent

I appreciate the service😀

Searching For An Event is Broken!

I can literally type in an event's exact name and the search feature will not find it. I don't understand how searching for an event with the exact same title cannot be found. I generally avoid Eventbrite when booking events, and seems like the developers do the same. This needs fixed asap

Too many ads

Too many ads. Makes app super annoying

Easy peasy

Great

Search not broad enough

Unless you search for the specific event, the app fails to locate an event. This could be improved.

stop showing me all kinds of Spam events

that’s all I want to say is I just said I wanted to go to this event and I got spammed over and over and over and over and over and over and over and over and over and over and overagain until I just stopped

Useless trash

Doesn't open event links just opens the app without opening the event page. Can't search for events, type exact event name and gives random unrelated results. Need to use web browser to save event, then find it in app saved events, that's so stupid what a useless app, delete this garbage and just use website on browser
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Tickets

Easy to navigate site

Scammers

BEWARE! Scammers are on this app and eventbrite has no policy for preventing or reconciling it. I bought tickets for an event but when I got to the venue I was informed that the event was never organized. The only refund option is to reach out to the organizers, but because they were scammers they never responded or offered a refund. It is absurd that apparently anyone can set up a fake event and simply ghost the people that buy tickets. Eventbrite refused to take accountability and denied a refund. There is no live customer service agents to speak with.
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Eventbrite

Excellent way to secure tickets!

5 stars

I love using this app and know what going around me

LOVE EVENTBRITE

Not even joking they have the best job fair opportunities especially in an economy where jobs hiring is so scarce

Bad Functionality

I purchased tickets to an event hosted on Eventbrite and I expected that I would just be issued tickets via email. The email I received required me to go to their website to access the tickets. Sure, fine so far. There’s no option to add tickets to Apple wallet or to simply get them sent to email, those tickets have to be viewed on their website. However, they offer this app as an option to view your tickets offline. Annoying, but whatever. So, I get the app. I open it. It asks me to sign in. I enter my email. Then it says it’s going to send me an email with a special link to set a password to verify my identity. Sure. That link takes me to my web browser - not the app - where there’s no option to create a password. Going back to the app to sign in again and it takes me through the same cycle. So, I can’t access my tickets because I can’t sign in and I can’t sign in because the option to sign in isn’t available.

If you’re going to make a proprietary ticket app, you’ve got to invest in making sure the basic functions work.
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No iPad version

It’s 2026 and this app only works on a phone.

Adds nothing

You would think you would be able to easily store all the tickets in it, but no, to get to the ticket you have to go to a website anyway and open a pdf. So why have the app?

Big hassle

It’s one of those apps that tells you that something is wrong with your order but doesn’t tell you what it is. Guess!