I purchased tickets to an event hosted on Eventbrite and I expected that I would just be issued tickets via email. The email I received required me to go to their website to access the tickets. Sure, fine so far. There’s no option to add tickets to Apple wallet or to simply get them sent to email, those tickets have to be viewed on their website. However, they offer this app as an option to view your tickets offline. Annoying, but whatever. So, I get the app. I open it. It asks me to sign in. I enter my email. Then it says it’s going to send me an email with a special link to set a password to verify my identity. Sure. That link takes me to my web browser - not the app - where there’s no option to create a password. Going back to the app to sign in again and it takes me through the same cycle. So, I can’t access my tickets because I can’t sign in and I can’t sign in because the option to sign in isn’t available.
If you’re going to make a proprietary ticket app, you’ve got to invest in making sure the basic functions work.
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