Eventbrite Reviews: Is It Legit?

Customer Experience

Positive experience54.1% of reviews
Neutral7.1% of reviews
Negative experience38.8% of reviews

~ Based on 2,075 written reviews from the US App Store.

What users say about Eventbrite

Is Eventbrite Safe?

Eventbrite appears safe based on user ratings. AppsHunter Safety Score for Eventbrite is 98/100.

This assessment is based on 1,835,832 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
1.1% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 1,835,628 App Store ratings for Eventbrite.

Is Eventbrite Legit?

Eventbrite appears to be a legitimate app. AppsHunter Legitimacy Score for Eventbrite is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Annoying

You prompt this after every event submission, please just let me use your app in peace

Crashing

App keeps crashing after update.

Perfect

Your app doesnt work worth $h!t

Simplicity

Always simple.

Review of Eventbrite

I Shall expedite my review on your website. Roberta Anne Capelovitch

Efficient 4 Everyone

This app has been a life saver for years and I’m glad they’re still around providing events and opportunities for us all.

Need better search and organization features

The app has very good data. BUT it needs a way to save dates from the app and web to your calendar. It also really needs a way to block events and organizers that you never plan on attending so you can better refine your search.

Why I don’t like Eventbright

I want to book tickets for a community event - I do not want offers, ‘free’ starter packages or any other form of unsolicited inducement.

Easy to use

Convenient and easy

Easy and quick

The process of purchasing tickets was effortless

No iPadOS version

Without an iPadOS native version using this app is like trying paint your hallway through your letterbox.

Architect

Great programs and venue.

Kids

I love this app

Eventbrite Protects Organizers More Than Consumers — Terrible Refund Support

The app is convenient for purchasing tickets, but the customer support experience is extremely disappointing. Eventbrite’s platform feels like it protects event organizers more than consumers, leaving customers with little recourse when an event is rescheduled and they can no longer attend. In my case, the organizer acknowledged my refund request and promised a refund, yet it remains unprocessed because the organizer has not approved it through the platform. Eventbrite keeps directing me back to the organizer instead of taking meaningful action to resolve the issue. Customers should not be left stuck between the platform and the organizer with no clear resolution, especially when event details change significantly. Eventbrite needs to take greater responsibility for consumer protection, enforce accountability, and provide a fairer, more transparent refund process. Based on this experience, I would hesitate to use the app again.
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Customer Service

Eventbrite’s customer service, or lack thereof would 100% determine whether or not I attend an event. If there is no other way to get a ticket, I would avoid going. Super easy when it comes to buying a ticket and adding your ticket to your wallet for easy access, but if there are any issues with a vendor, an event, etc. you’re on your own.
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Not sure why the great reviews

Maybe if you straight up download the app and buy tickets through it, it may work ok. However, if you get tickets through a link the download the app good luck. Even though I used my email to for the tickets delivery I still can’t see them and see them and the chat bot is a useless, endless loop.
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Good app for got events

Good app for got events

Will not display tickets

Fails to perform its core function. Cannot display tickets for the event booked. Repeatedly errors. Worst ticketing app I’ve ever used

Dark screen

A dark screen option would be great!

Zionest platform

Cancelled the ability to search for shows related to Palestine.