Bad Functionality
I purchased tickets to an event hosted on Eventbrite and I expected that I would just be issued tickets via email. The email I received required me to go to their website to access the tickets. Sure, fine so far. There’s no option to add tickets to Apple wallet or to simply get them sent to email, those tickets have to be viewed on their website. However, they offer this app as an option to view your tickets offline. Annoying, but whatever. So, I get the app. I open it. It asks me to sign in. I enter my email. Then it says it’s going to send me an email with a special link to set a password to verify my identity. Sure. That link takes me to my web browser - not the app - where there’s no option to create a password. Going back to the app to sign in again and it takes me through the same cycle. So, I can’t access my tickets because I can’t sign in and I can’t sign in because the option to sign in isn’t available.
If you’re going to make a proprietary ticket app, you’ve got to invest in making sure the basic functions work.
If you’re going to make a proprietary ticket app, you’ve got to invest in making sure the basic functions work.
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Love / Hate Relationship
I have a love/hate relationship with this application. I love the number and variety of events posted, as well as the wide range of price points. It’s a great way to discover things to do that I probably wouldn’t find otherwise.
However, there are a couple of things that make the app extremely frustrating to use. When you’re in the “Discover” tab looking through upcoming events—or when you search for a specific type of event—the results seem to appear randomly instead of being organized by date. I would much rather see the events happening soonest first, especially when I’m trying to make plans for the upcoming days or weeks.
My biggest frustration, though, is with the saved events feature. On multiple occasions, I have spent an hour or more searching through events and saving the ones I’m interested in so I can go back later and decide which ones I can actually attend. Then, a day or two later, I’ll open my saved folder only to discover that the events I saved have disappeared. It’s incredibly frustrating to spend that much time researching and organizing potential plans, only to have all of that work erased.
I really do enjoy the concept of this app and the variety of events it helps me discover, which is why I continue using it. But the search results need better chronological organization, and the saved events feature needs to be reliable. Fixing those two issues would make a huge difference in the overall experience.
However, there are a couple of things that make the app extremely frustrating to use. When you’re in the “Discover” tab looking through upcoming events—or when you search for a specific type of event—the results seem to appear randomly instead of being organized by date. I would much rather see the events happening soonest first, especially when I’m trying to make plans for the upcoming days or weeks.
My biggest frustration, though, is with the saved events feature. On multiple occasions, I have spent an hour or more searching through events and saving the ones I’m interested in so I can go back later and decide which ones I can actually attend. Then, a day or two later, I’ll open my saved folder only to discover that the events I saved have disappeared. It’s incredibly frustrating to spend that much time researching and organizing potential plans, only to have all of that work erased.
I really do enjoy the concept of this app and the variety of events it helps me discover, which is why I continue using it. But the search results need better chronological organization, and the saved events feature needs to be reliable. Fixing those two issues would make a huge difference in the overall experience.
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Great app but NEED saved search
I absolutely love this app! My only suggestion would be to PLEASE make a ‘save search’ option. It knows the city I stay in but unless I go through and tick every single area in my city it will show events happening in my neighbouring city which is hours away. I am also interested in lots of different things but not EVERYTHING, so the filtering process ends up taking a really long time. This is really nitpicky and obviously 5 minutes isn’t really a long time. It’s just a bit annoying when you finally filter it all and then close the app and have to start all over again. Other than that it’s amazing!
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Rudeness
I was given no choice but to book a ticket via Eventbrite. This was for a 5:30 pm midweek event. The day before, I am advised that I would need to attend early to ensure I get a seat as the event has been oversubscribed. How about assuming that most people do the right thing and would cancel if they couldn't make it? How about making cancellation an easy option and letting people know this instead of making a mild threat that they won't get a seat?
I book in advance just so I CAN get a seat, knowing it's hard to be somewhere at 5:30.
I book in advance just so I CAN get a seat, knowing it's hard to be somewhere at 5:30.
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Very efficient
An easy way to buy your tickets.
