Do Not Recommend
I applied for a savings account and sent them my verification details, they accepted me and I trusted them so I transferred a few thousand dollars to my Everbank savings account. Before the money was fully available, I ended up not being able to sign into my account. I contacted them and they told me my account was getting closed because my social security # didn’t come back as me!? Now I needed to transfer all my money back into my Wells Fargo savings but through the Wells Fargo app because I wasn’t able to sign into my Everbank account. I asked for them to do a wire transfer or send me a check and they refused because of the ‘banks security’.
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Stop making me update every time I need to use the app
Another update:
They keep updating the version and it deletes all the 1 star reviews and… there’s a lot. The app NEVER works. Like ever. Constant struggles to get in, access my money, and constant updates required. It is actually the worst banking app I’ve ever used. Actually looking forward to switching banks purely for a better user experience and better customer support.
Update:
Coming back here on my knees begging. PLEASE STOP MAKING ME UPDATE THE APP IN ORDER TO ACCESS MY MONEY. ITS NOT COOL, INCREDIBLY FRUSTRATING, and makes me want to consider switching banks.
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No complaints about the bank yet, as I’ve been with them less than a year. But the constant app updates and the inability to access my account unless it’s updated is ridiculous. Ridiculous to the point I would consider switching banks. Fix it.
They keep updating the version and it deletes all the 1 star reviews and… there’s a lot. The app NEVER works. Like ever. Constant struggles to get in, access my money, and constant updates required. It is actually the worst banking app I’ve ever used. Actually looking forward to switching banks purely for a better user experience and better customer support.
Update:
Coming back here on my knees begging. PLEASE STOP MAKING ME UPDATE THE APP IN ORDER TO ACCESS MY MONEY. ITS NOT COOL, INCREDIBLY FRUSTRATING, and makes me want to consider switching banks.
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No complaints about the bank yet, as I’ve been with them less than a year. But the constant app updates and the inability to access my account unless it’s updated is ridiculous. Ridiculous to the point I would consider switching banks. Fix it.
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Not very good
I have no idea why it won’t accept me I put all my normal information I’m employed and have nothing on my record no debt and it just keeps denying my application
Great app needs 2FA
The app is easy to use and does everything I needed to. I just really wish it had two factor authentication to make me feel a little safer.
Insanely long addendum to account that had to be signed
Are u kidding about the extremely long thing I just signed? How about a summary so I know the gist? That was ridiculous. I have no idea what was in there.
Mixed review
I love their percentage rate. But so far, customer service has been a big disappointment
Very easy to transact for everyday!
This can be better. Give more self service options
Go for it!
It’s pretty good for savings. I use it for the high yield savings account and it has a good interest rate. The only issue I have is that it takes a while to see it available In your account.
Convenient deposit
Two photos and a cloud of dust. Easy peasy.
Buggy as
I don’t even think this app works.
Zelle application is crashed
I can't use Zelle in app.crash happens in my iphone SE.please update asap.
Outdated
App is so outdated and slow!!!!! Takes forever to log in and not user friendly once you’re in the app. Multiple hoops to get to one thing
Unable to use app
The app just flashes and does not work
iPad
The EverBank Mobile App looks pretty silly on an iPad. Could use an update to auto format to screen size.
Excellent service, great rates
We are very happy with the quality of service. The interest rates are excellent, and the online banking is very clear and reliable.
Extremely convenient & easy to use
This app is extremely convenient, easy to use, and intuitive. I wouldn’t have any reservations about recommending it to others.
Always Fast and Easy
This is always an easy app to use. I can accomplish what I came online for whether it’s a transfer or account review. It’s clear, fast, inconvenient.
Update Central
Seems like every time you want or got to use it requires and update
Satisfied
I opened it last year so far, so good.
Zelle Signup / Ad
Could you PLEASE remove the constant Zelle signup page? Thank you.