EverBank Mobile Banking Reviews: Is It Legit?

Customer Experience

Positive experience36.5% of reviews
Neutral6.1% of reviews
Negative experience57.4% of reviews

~ Based on 359 written reviews from the US App Store.

What users say about EverBank Mobile Banking

Is EverBank Mobile Banking Safe?

EverBank Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for EverBank Mobile Banking is 96/100.

This assessment is based on 19,383 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 9,997 App Store ratings for EverBank Mobile Banking.

Is EverBank Mobile Banking Legit?

EverBank Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for EverBank Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Banking Info Not Updated

App is simple but very disappointed that transaction aren’t even listed as pending. I’m just starting to do direct deposit into my account which is usually a day early and I don’t even see the amount as pending in the account. It will just show up there on the day of the deposit.

Your app

All in all fine but there are several steps to do in order to deposit checks and it could be done more simply, elegantly if you will, I think.
Maybe with don’t show me this again for those of us very familiar w yr site

Non working app and lacks security when it does

They need true MFA options and a working app

Secure but without dark mode

The app feels secure and provides very good summary view. A dark mode or high contrast for my personal comfort, is a must.

Best

Best cash back bank and easy to use app

Worst Bank Ever and I’ve Sued 2 Other Banks

Rude staff who do not know how to do their job and they don’t care. The app glitches almost as much as the staff.

Easy and Simple

I’ve been using this app for a couple years now and have been so pleased. No headaches, confusion, or difficulty in use. Setting up-easy. If need to pay a bill-easy. I appreciate that I have a place for my money to grow, but also that I can access it easily in both adding or transferring.

Better Than Most

Now years since acquiring TIAA Bank, EverBank mobile has settled operationally with steady reliability and few glitches with its mobile services.

App Not Working

Not working with the latest iOS update. App won’t even open. Please fix.

Very User Friendly

This app is very easy to navigate and instructions easy to follow.

Very good app except for now unable to connect an external bank without giving my ‘username’ & …

App is very good except for the fact that I now can no longer setup linking an external bank by way of the two small deposits like before. In order to do so now, it’s only giving me one option, & that is to give out my username & password to a third party like Plaid who has already breached my data once along with nearly everyone else’s.<]:•{(€
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Me

Will be better if the deposit camera is automatically captured on checks

Great online bank option

We have been using EverBank online for about 9 months now. Interest rate is super competitive and the app is easy to use. We have several accounts open at this point for various savings goals. Thank you!!!!

Mobile banking

Extremely difficult to deposit a check into one of my accounts to open up a CD. Andy Brockinton!

Excelente app

Muy buena funcionalidad y una opción magnífica como cuenta de ahorros

Decent App

Overall very good, but can load very slow and sometimes not load at all when cellular connection is weaker. Compared to other banking apps like Regions who will load fast almost all the time except when cellular connection is very low

Do Not Recommend

I applied for a savings account and sent them my verification details, they accepted me and I trusted them so I transferred a few thousand dollars to my Everbank savings account. Before the money was fully available, I ended up not being able to sign into my account. I contacted them and they told me my account was getting closed because my social security # didn’t come back as me!? Now I needed to transfer all my money back into my Wells Fargo savings but through the Wells Fargo app because I wasn’t able to sign into my Everbank account. I asked for them to do a wire transfer or send me a check and they refused because of the ‘banks security’.
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Stop making me update every time I need to use the app

Another update:
They keep updating the version and it deletes all the 1 star reviews and… there’s a lot. The app NEVER works. Like ever. Constant struggles to get in, access my money, and constant updates required. It is actually the worst banking app I’ve ever used. Actually looking forward to switching banks purely for a better user experience and better customer support.


Update:

Coming back here on my knees begging. PLEASE STOP MAKING ME UPDATE THE APP IN ORDER TO ACCESS MY MONEY. ITS NOT COOL, INCREDIBLY FRUSTRATING, and makes me want to consider switching banks.

———————————————-

No complaints about the bank yet, as I’ve been with them less than a year. But the constant app updates and the inability to access my account unless it’s updated is ridiculous. Ridiculous to the point I would consider switching banks. Fix it.
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Not very good

I have no idea why it won’t accept me I put all my normal information I’m employed and have nothing on my record no debt and it just keeps denying my application

Great app needs 2FA

The app is easy to use and does everything I needed to. I just really wish it had two factor authentication to make me feel a little safer.