EverBank Mobile Banking User Reviews

Customer Experience

Positive experience36.1% of reviews
Neutral6.3% of reviews
Negative experience57.7% of reviews

~ Based on 352 written reviews from the US App Store.

What users say

Is EverBank Mobile Banking Safe?

EverBank Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for EverBank Mobile Banking is 95/100.

This assessment is based on 14,822 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 9,997 App Store ratings for EverBank Mobile Banking.

Is EverBank Mobile Banking Legit?

EverBank Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for EverBank Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Better Than Most

Now years since acquiring TIAA Bank, EverBank mobile has settled operationally with steady reliability and few glitches with its mobile services.

App Not Working

Not working with the latest iOS update. App won’t even open. Please fix.

Very User Friendly

This app is very easy to navigate and instructions easy to follow.

Very good app except for now unable to connect an external bank without giving my ‘username’ & …

App is very good except for the fact that I now can no longer setup linking an external bank by way of the two small deposits like before. In order to do so now, it’s only giving me one option, & that is to give out my username & password to a third party like Plaid who has already breached my data once along with nearly everyone else’s.<]:•{(€
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Me

Will be better if the deposit camera is automatically captured on checks

Great online bank option

We have been using EverBank online for about 9 months now. Interest rate is super competitive and the app is easy to use. We have several accounts open at this point for various savings goals. Thank you!!!!

Mobile banking

Extremely difficult to deposit a check into one of my accounts to open up a CD. Andy Brockinton!

Excelente app

Muy buena funcionalidad y una opción magnífica como cuenta de ahorros

Decent App

Overall very good, but can load very slow and sometimes not load at all when cellular connection is weaker. Compared to other banking apps like Regions who will load fast almost all the time except when cellular connection is very low

Do Not Recommend

I applied for a savings account and sent them my verification details, they accepted me and I trusted them so I transferred a few thousand dollars to my Everbank savings account. Before the money was fully available, I ended up not being able to sign into my account. I contacted them and they told me my account was getting closed because my social security # didn’t come back as me!? Now I needed to transfer all my money back into my Wells Fargo savings but through the Wells Fargo app because I wasn’t able to sign into my Everbank account. I asked for them to do a wire transfer or send me a check and they refused because of the ‘banks security’.
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Stop making me update every time I need to use the app

Another update:
They keep updating the version and it deletes all the 1 star reviews and… there’s a lot. The app NEVER works. Like ever. Constant struggles to get in, access my money, and constant updates required. It is actually the worst banking app I’ve ever used. Actually looking forward to switching banks purely for a better user experience and better customer support.


Update:

Coming back here on my knees begging. PLEASE STOP MAKING ME UPDATE THE APP IN ORDER TO ACCESS MY MONEY. ITS NOT COOL, INCREDIBLY FRUSTRATING, and makes me want to consider switching banks.

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No complaints about the bank yet, as I’ve been with them less than a year. But the constant app updates and the inability to access my account unless it’s updated is ridiculous. Ridiculous to the point I would consider switching banks. Fix it.
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Not very good

I have no idea why it won’t accept me I put all my normal information I’m employed and have nothing on my record no debt and it just keeps denying my application

Great app needs 2FA

The app is easy to use and does everything I needed to. I just really wish it had two factor authentication to make me feel a little safer.

Insanely long addendum to account that had to be signed

Are u kidding about the extremely long thing I just signed? How about a summary so I know the gist? That was ridiculous. I have no idea what was in there.

Mixed review

I love their percentage rate. But so far, customer service has been a big disappointment

Very easy to transact for everyday!

This can be better. Give more self service options

Go for it!

It’s pretty good for savings. I use it for the high yield savings account and it has a good interest rate. The only issue I have is that it takes a while to see it available In your account.

Convenient deposit

Two photos and a cloud of dust. Easy peasy.

Buggy as

I don’t even think this app works.

Zelle application is crashed

I can't use Zelle in app.crash happens in my iphone SE.please update asap.