Everbridge User Reviews

What users say

Top reviews

Useless app

Doesn’t work

I’ve never liked this app

But it’s even worse with a new iPhone. Needs updating STAT.

Useless ... with wildfires 10 miles away!

I live in Colorado and the 8th (as of this morning) largest wildfire in Colorado history is less than 10 miles from my home. I spent an hour jumping through all their idiotic hoops to get my account setup. And now, when I'm finally ready to subscribe to the freaking EVACUATION alerts I need, it won't let me log in!

I enter my credentials in the login screen and it tells me the account already exists! No duh! I'm trying to log in to the account you just said I created successfully!

So don't get this app unless you're wanting to contribute to the company's profits ... if you want actual useful alerts to keep from dying look somewhere else.
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App is trash

This app used to be good, I don’t know what happened. I thought I was signed up for my area, but I keep receiving notifications and emails from a township that is like 50 miles away from me. I went into the app to address my settings, and I was only signed up for two areas that aren’t even relevant to me. When I tried to change them and search for my area, it kept telling me my area did not exist. Then I went to check the map and it kept kicking me out out of the map. I’m just going to delete this app. I used to work for Bucks County 9-1-1 and that’s how I got started with Nixle and Everbridge and they used to be great resources but now they’re terrible. I don’t know what happened or what you guys did to it.
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Doesn’t work

It is not useful. Does not alert and does not put up

Not useful

Signal-to-noise ratio is approximately 0. I don’t need an alert every 30 minutes for two days straight about flash flooding because it’s raining.

There are basically no settings but like 20 useless buttons in the UI that make you think maybe you just haven’t checked the right place.

App not working & not finding my acct at all. Not allowing me to recreate new acct nor find old.

Boil water notice never received by Everbridge nor Ready Pinellas for Treasure Island. This was widespread with everyone we spoke with. No boil water texts received!!

Absolutely useless

Trying to sign up for local emergency alerts due to ongoing weather. Three attempts to set up a profile, an app that doesn’t seem to talk to the website, inability to reset a password, and a busted mobile support page..! Forget it. I’ll take my chances with the weather. Nothing’s worth this headache.
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Useless

App is apparently useless. Any search for an area or organization ends with the app unable to locate anything.

Stopped Working

Last alert received was a month ago, and there’s been plenty of storm warnings since then that I didn’t receive. In settings this app prompts you to “migrate” to their new app, but the new app is broken and won’t let me log in with my migrated account. I use Apple Passwords app to auto-fill credentials, so there is no reason for this. Good riddance everbridge!
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New user

App sucks trying to register, waste of time! Deleted the App .

Reset password

Can someone tell me how to reset password I forgot my password.

Can’t login

The app doesn’t even allow me to login the same way I login on the website.

Utterly useless

I have made repeated attempts to sign in to this app to receive information in my area and it consistently displays that I’m not an active user. I’ve made 2-3 accounts to no avail. None of them are ever recognized. Worst app ever to rely on for safety alerts.

Buggy

This is a very valuable service provided by my local government uses to communicate with citizen and users. No app support. Everbridge refuses to communicate with citizen users. Public Safety agencies should dig very deep before considering spending money with this company.

My headache

To use the app, you must select what notifications you want. Ie push, text, call. That’s great, but my push notification almost never works. And as of today, I can’t turn on any. I hate this app.

No longer works

I don’t know what happened. This app worked with my local emergency alert system for years, and there’s no explanation through Everbridge or my local system. I just have no idea what happened, but it no longer works.

Good

Dark mode desperately needed.

So slow! It just won't open

Installed to catch up with the city's updates where I live. But it has never done its job just because it takes forever to open. I cannot imagine how they choose this app! I am disappointed by the app and how my tax was used

Unable to SSO on ios 26.1

Trying to login to portal using SSO. It completes the authentication but screen remains blank.