Comparison

Everbridge vs Smart911

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Everbridge

Receive critical alerts and important community updates directly on your mobile device from public safety agencies and your employer or university. Stay informed about emergencies, crime advisories, and organizational announcements.

Highlights
  • Neighborhood-level alerts
  • Emergency notifications
  • Crime advisories
  • Community updates
  • Employer/university alerts
  • SOS function
Features
Read full description

In partnership with thousands of public safety agencies, Everbridge offers the most trusted information available at a neighborhood level to keep residents informed - all delivered directly to your mobile device. Messages range from emergencies and crime advisories to important announcements, reminders and community updates. You can also connect with your employer or university to receive vital information during critical events or while managing your response to an incident. Your workplace, school, or similar organization may also allow you to view your schedule or create your own alert to send an SOS when in need of assistance.

About

Smart911

Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.

Highlights
  • Create Safety Profiles
  • Share household information with 9-1-1
  • Receive emergency alerts
  • Customize notification types
  • View medical and contact details
Features
Read full description

Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts. When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen. The 9-1-1 call takers can view your addresses, medical information, home information, pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. This additional information enables 9-1-1 and first responders to send help fast. Smart911 can also keep you informed of weather, traffic, and other emergencies by sending emergency alerts from the National Weather Service and local public safety agencies. You can select the types of notifications you want and how you want to be notified. Smart911: Information worth sharing. Sign up today.

Screenshots

Everbridge4 screens
Smart9114 screens

Verdict

The call

The clearest difference is rating: Smart911 at 4.7 against Everbridge's 2.0. Smart911 also leads on review sentiment (37% vs 7%) and ratings volume (6.6K vs 1.3K). Everbridge's advantage is update cadence (every 2 months vs every 4 months) and device support (4 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smart911 holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: Smart911 has 6.6K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews point the same way: 7% of Everbridge's written reviews are positive against 37% of Smart911's.

UpkeepUpdate frequency

Everbridge ships an update every 2 months, Smart911 every 4 months. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 4 level
Everbridge versus Smart911: the parameters behind the verdict, then further details
ParameterEverbridgeSmart911
PriceFreeFree
Rating2.0 (1.3K ratings)4.7 (6.6K ratings) — better
Positive reviews6.8% of reviews37.1% of reviews — better
Number of ratings1.3K6.6K — better
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPod
Requires iOS12.0 — better16
Further details — not scored
Size197 MB26 MB
Age rating4+4+
DeveloperEverbridge, Inc.Rave Mobile Safety

Customer experience

Everbridge

All ratings1,290 ratings
Positive21.9%
Neutral6.7%
Negative71.4%
Written reviews191 reviews
Positive6.8%
Neutral4.7%
Negative88.5%

Smart911

All ratings6,630 ratings
Positive94.5%
Neutral2.2%
Negative3.3%
Written reviews140 reviews
Positive37.1%
Neutral8.6%
Negative54.3%

User reviews

Everbridge

From 1.3K App Store ratings

What we love

  • 🚀 Helpful information
  • 👍 Able to connect with work and home
  • 🚀 Great idea

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Unreliable notifications
  • 🐛 Difficult to navigate
  • 🐛 Buggy and squirrelly
  • 🐛 Keeps logging out

Smart911

From 6.6K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient access to critical information
  • 🔒 Secure emergency response
  • 💡 Helpful for first responders

Room to improve

  • 🐛 Buggy and glitchy
  • 🔑 Difficult to log in and account management issues
  • 🤔 Confusing and unintuitive interface
  • 🔋 Drains battery quickly

Bugs and requests

Everbridge

Reported bugs

6 issues
  • Login issues
  • Inability to subscribe to alerts
  • Notifications not working as expected
  • App crashing on launch
  • Incompatibility with newer devices
Show 1 more
  • Confusing and inconsistent user interface

Requested features

5 requests
  • Dark mode option
  • Ability to delete notifications
  • Streamlined user experience
  • Better integration with existing services
  • More customization options

Smart911

Reported bugs

4 issues
  • Unable to confirm phone number and get verification code
  • Keeps signing users out and unable to log back in
  • Incorrect address formatting and inability to update location
  • Delayed or missing emergency alerts and notifications

Requested features

4 requests
  • Ability to adjust pin location on map
  • Option to select specific areas for alerts
  • Improved notification settings and customization
  • Support for apartment/building entry details

In-app purchases

None

Everbridge

No in-app purchases

None

Smart911

No in-app purchases

Questions

Is Everbridge free?
Everbridge is free to download, with no in-app purchases.
Is Smart911 free?
Smart911 is free to download, with no in-app purchases.
Which has better reviews, Everbridge or Smart911?
Smart911 is rated higher. Everbridge averages 2.0 out of 5 from 1.3K ratings, while Smart911 averages 4.7 from 6.6K ratings.
Do Everbridge or Smart911 have ads?
Neither Everbridge nor Smart911 shows ads.
Which is updated more often, Everbridge or Smart911?
Everbridge ships an update every 2 months, and Smart911 every 4 months. Most recently, Everbridge was updated on September 23, 2026 and Smart911 on September 24, 2026.

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