Smart911 User Reviews

Smart911
Smart911
Rave Mobile Safety

Customer Experience

Positive experience37.1% of reviews
Neutral8.6% of reviews
Negative experience54.3% of reviews

~ Based on 140 written reviews from the US App Store.

What users say

Is Smart911 Safe?

Smart911 appears safe based on user ratings. AppsHunter Safety Score for Smart911 is 95/100.

This assessment is based on 6,190 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 4,736 App Store ratings for Smart911.

Is Smart911 Legit?

Smart911 appears to be a legitimate app. AppsHunter Legitimacy Score for Smart911 is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great service

Such a great app

Fully broken and not long worthwhile

Ever since the last update about two months ago, the app is useless can no longer login it doesn’t send alerts. I’ve even called my local law-enforcement communications division to find out if they still even support it not a word. Going to delete it. There’s no need for it. 911 worked best anyway didn’t need an extra app for something that’s been working for 50 years.
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Feeling Safe

I have given all of my information and feel secure about it.

No Alerts on active profile

Not much to say as no alerts coming in. Account active and current. Thankful for Watch Duty fall back

Fix Profile

Please fix the profile section of the app on your next update. The profile page is completely blank as of last week. Useless!
I tried deleting and reinstalling the app, no improvement!
Please fix this issue fast so I can use the app!

The Magic Doesn’t Work

It might have been a useful app if it would actually work; the setup process doesn’t work.
It amazes me that the creator of this app provided an update yet they managed not to fix this problem.

Poorly designed

Profile is non functional. Gives you a blank profile screen and no ability to add people, med info, addresses etc Tried removing the account and it refuses to delete the account also. Looks like the only option is to delete the app entirely.

Not happy

Said that my user name is already being used but never let me choose another.

Doesn’t work

The alarm used to sound, but there were any alerts or warnings, but now it doesn’t

Thank Smart 911

Good to have

Unsuccessful invitation for wife with older IPhone

What’s the point of SMART911 when it’s not available on all cellphones? This is life and death. Ridiculous not to cover all levels of cell technology.

Dumb

No help ever

Notification bug

App keep saying it can’t provide alerts without push notification permission. It then has a box to click to go iPhone’s settings, but there’s no option to allow notifications with this app.

Be smart Be ready

It only takes a few minutes to create a Smart911 file digitally. Now is the time to do it! I am a chaplain and I know how fast things can change so be prepared

Not sure what it takes to trigger an alert.

NWS issued a flood warning for an area that included one of my locations. The local sheriff announced that we are now in the “Ready” stage of the ready-set-go evacuation order. Crickets.

Great Potential Lifesaver Everyone Should Have

This is an extremely helpful potentially lifesaving App everyone should have, especially if they are impaired in any way of speaking to emergency services. I would’ve rated 5 stars, but there are options I believe should be included in the answer choices. Example:
It lists answers to memory issues as:
Dementia, Alzheimers, and more.
However, there’s no choice listed for someone who hasn’t been diagnosed with any of the options but, definitely forgets words, places, names, etc., especially when pressured for an answer. It’s related to having PTSD.
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I change phone number, can’t ever use again

I lost access to an old email, got a new phone number, address, so there is not even a way to make a new account. Too bad. I have used this app for years.

Important

I’m very happy and grateful we have this app to rely on for an emergency

Peace of mind

I’m grateful to have this extra layer of assurance with my family’s safety. Used friendly.

Not getting any alerts at all

We have had this account for a long time.
I do not receive any alerts at all from this app.
And yes, all my settings are turned on to receive them and have the alert show up.