Comparison

Ting vs Smart911

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ting

This app offers two primary functions for home electrical safety. It can prevent electrical fires by detecting hazards with a smart sensor and coordinating repairs, or it can provide real-time power outage alerts and an interactive map for your neighborhood.

Highlights
  • Electrical fire prevention
  • Smart sensor for micro-arcs
  • Licensed electrician coordination
  • Up to $1,000 in covered repairs
  • Real-time power outage alerts
  • Interactive power outage map
Features
Read full description

Welcome to peace of mind, powered by Ting — one app with two ways to help protect your family and home from electrical problems. Pair with the sensor and service for proven electrical fire prevention, or use the free app for real-time power outage alerts. Ting helps stop electrical fires before they start through a smart sensor that detects tiny sparks and micro-arcs in wiring, outlets, devices, appliances, or even from the power coming into your home. If a fire hazard is detected, Ting coordinates a licensed electrician to fix it, with up to $1,000 in covered repair costs. Already trusted by over 1 million homes, Ting is proven to prevent 4 out of 5 electrical fires bringing safety and peace of mind to families everywhere. Ting also keeps you prepared and informed with real-time power outage alerts and an interactive power outage map for your neighborhood — a free benefit available to everyone, with or without the sensor. Download now to check power outages in your area. When you need to know about your electricity, you need Ting.

About

Smart911

Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.

Highlights
  • Create Safety Profiles
  • Share household information with 9-1-1
  • Receive emergency alerts
  • Customize notification types
  • View medical and contact details
Features
Read full description

Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts. When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen. The 9-1-1 call takers can view your addresses, medical information, home information, pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. This additional information enables 9-1-1 and first responders to send help fast. Smart911 can also keep you informed of weather, traffic, and other emergencies by sending emergency alerts from the National Weather Service and local public safety agencies. You can select the types of notifications you want and how you want to be notified. Smart911: Information worth sharing. Sign up today.

Screenshots

Ting4 screens
Smart9114 screens

Verdict

The call

Ting and Smart911 both sit at 4.8 stars, but that hides the real split: 73% of Ting's written reviews are positive against 37% of Smart911's. Ting also leads on ratings volume (109K vs 6.6K) and update cadence (every 2 months vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Ting against 4.7 for Smart911. That said, the two scores are not equally well evidenced: Ting has 109K ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews are what separate them: 73% of Ting's written reviews are positive against 37% of Smart911's.

UpkeepUpdate frequency

Ting ships an update every 2 months, Smart911 every 4 months. Both last shipped on September 24, 2026.

Scorecard3 real differences · 7 level
Ting versus Smart911: the parameters behind the verdict, then further details
ParameterTingSmart911
PriceFreeFree
Rating4.8 (109K ratings) — better4.7 (6.6K ratings)
Positive reviews72.9% of reviews — better37.1% of reviews
Number of ratings109K — better6.6K
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better16
Further details — not scored
Size32 MB26 MB
Age rating4+4+
DeveloperWhisker Labs, Inc.Rave Mobile Safety

Customer experience

Ting

All ratings108,866 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews772 reviews
Positive72.9%
Neutral5.7%
Negative21.4%

Smart911

All ratings6,630 ratings
Positive94.5%
Neutral2.2%
Negative3.3%
Written reviews140 reviews
Positive37.1%
Neutral8.6%
Negative54.3%

User reviews

Ting

From 109K App Store ratings

What we love

  • 🚀 Excellent monitoring and notification system
  • 🔒 Detects potential fire hazards and electrical issues
  • 👍 Easy installation and setup
  • 👍 Provides peace of mind and home safety
  • 👍 Helpful customer support

Room to improve

  • 🐛 Occasional connectivity issues with certain routers
  • 🐛 Inaccurate voltage readings reported in some cases
  • 🔋 Requires dedicated outlet, limiting placement options
  • 👎 Limited historical data and analytics in the app

Smart911

From 6.6K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient access to critical information
  • 🔒 Secure emergency response
  • 💡 Helpful for first responders

Room to improve

  • 🐛 Buggy and glitchy
  • 🔑 Difficult to log in and account management issues
  • 🤔 Confusing and unintuitive interface
  • 🔋 Drains battery quickly

Bugs and requests

Ting

Reported bugs

2 issues
  • Compatibility issues with certain router models
  • Delayed or missing notifications in some instances

Requested features

3 requests
  • Ability to switch WiFi networks without resetting the device
  • More detailed electrical usage and appliance monitoring
  • Integration with smart home systems and devices

Smart911

Reported bugs

4 issues
  • Unable to confirm phone number and get verification code
  • Keeps signing users out and unable to log back in
  • Incorrect address formatting and inability to update location
  • Delayed or missing emergency alerts and notifications

Requested features

4 requests
  • Ability to adjust pin location on map
  • Option to select specific areas for alerts
  • Improved notification settings and customization
  • Support for apartment/building entry details

In-app purchases

None

Ting

No in-app purchases

None

Smart911

No in-app purchases

Questions

Is Ting free?
Ting is free to download, with no in-app purchases.
Is Smart911 free?
Smart911 is free to download, with no in-app purchases.
Which has better reviews, Ting or Smart911?
Ting is rated higher. Ting averages 4.8 out of 5 from 109K ratings, while Smart911 averages 4.7 from 6.6K ratings.
Do Ting or Smart911 have ads?
Neither Ting nor Smart911 shows ads.
Which is updated more often, Ting or Smart911?
Ting ships an update every 2 months, and Smart911 every 4 months. Most recently, Ting was updated on September 24, 2026 and Smart911 on September 24, 2026.

Other comparisons