Ting vs Carrier SmartHome
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ting
This app offers two primary functions for home electrical safety. It can prevent electrical fires by detecting hazards with a smart sensor and coordinating repairs, or it can provide real-time power outage alerts and an interactive map for your neighborhood.
- Electrical fire prevention
- Smart sensor for micro-arcs
- Licensed electrician coordination
- Up to $1,000 in covered repairs
- Real-time power outage alerts
- Interactive power outage map
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Welcome to peace of mind, powered by Ting — one app with two ways to help protect your family and home from electrical problems. Pair with the sensor and service for proven electrical fire prevention, or use the free app for real-time power outage alerts. Ting helps stop electrical fires before they start through a smart sensor that detects tiny sparks and micro-arcs in wiring, outlets, devices, appliances, or even from the power coming into your home. If a fire hazard is detected, Ting coordinates a licensed electrician to fix it, with up to $1,000 in covered repair costs. Already trusted by over 1 million homes, Ting is proven to prevent 4 out of 5 electrical fires bringing safety and peace of mind to families everywhere. Ting also keeps you prepared and informed with real-time power outage alerts and an interactive power outage map for your neighborhood — a free benefit available to everyone, with or without the sensor. Download now to check power outages in your area. When you need to know about your electricity, you need Ting.
Carrier SmartHome
Control your home's comfort remotely with this app. Adjust temperature, set custom schedules, monitor energy usage, and receive important alerts. It offers a personalized and efficient way to manage your home's climate.
- Remote temperature and humidity control
- Customizable smart schedules
- Energy usage monitoring
- Real-time system alerts
- Personalized comfort settings
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Carrier SmartHome is your go-to app for managing and personalizing your home’s comfort experience! With a sleek, intuitive design and enhanced features, Carrier SmartHome makes it easier than ever to control your compatible Carrier system remotely, set customized schedules, monitor energy use, and get real-time alerts to ensure your home is always just the way you like it. Key Features: • Remote Control: Adjust temperature, humidity, and settings from anywhere. • Smart Schedules: Create custom schedules to match your routine and save on energy costs. • Energy Insights: Track usage trends to optimize efficiency. • Real-Time Alerts: Receive notifications if anything needs attention, from filter changes to unexpected system performance. With Carrier SmartHome, we’re redefining what home comfort means. Download now and enjoy complete control at your fingertips! This app is compatible with iPhone iOS 15.1 or later.
Screenshots
Verdict
The clearest difference is review sentiment: Ting at 73% against Carrier SmartHome's 11%. Ting also leads on rating (4.8 vs 3.6) and monetization model (free vs free with in-app purchases). Carrier SmartHome's advantage is update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ting holds the better App Store score, 4.8 against 3.6. That said, the two scores are not equally well evidenced: Ting has 109K ratings behind it against 2.5K, so its average is the more settled of the two. Written reviews point the same way: 73% of Ting's written reviews are positive against 11% of Carrier SmartHome's.
Ting ships an update every 2 months, Carrier SmartHome fortnightly. Both last shipped on September 24, 2026.
| Parameter | Ting | Carrier SmartHome |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (109K ratings) — better | 3.6 (2.5K ratings) |
| Positive reviews | 72.9% of reviews — better | 11.3% of reviews |
| Number of ratings | 109K — better | 2.5K |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 32 MB | 191 MB |
| Age rating | 4+ | 4+ |
| Developer | Whisker Labs, Inc. | Carrier Corporation |
Customer experience
Ting
Carrier SmartHome
User reviews
Ting
From 109K App Store ratingsWhat we love
- 🚀 Excellent monitoring and notification system
- 🔒 Detects potential fire hazards and electrical issues
- 👍 Easy installation and setup
- 👍 Provides peace of mind and home safety
- 👍 Helpful customer support
Room to improve
- 🐛 Occasional connectivity issues with certain routers
- 🐛 Inaccurate voltage readings reported in some cases
- 🔋 Requires dedicated outlet, limiting placement options
- 👎 Limited historical data and analytics in the app
Carrier SmartHome
From 2.5K App Store ratingsWhat we love
- 🚀 Significant improvement
- 👍 Intuitive and easy to use
- 👍 Sleek, modern feel
- 👍 Refreshed look and improved experience
- 👍 Good screens
Room to improve
- 🐛 App freezes and requires force quit
- 🐛 Doesn't show correct operating status
- 🐛 Doesn't update outside temperature
- 🐛 Fails to register temperature changes
- 🐛 Unreliable connection and sync issues
Bugs and requests
Ting
Reported bugs
2 issues- Compatibility issues with certain router models
- Delayed or missing notifications in some instances
Requested features
3 requests- Ability to switch WiFi networks without resetting the device
- More detailed electrical usage and appliance monitoring
- Integration with smart home systems and devices
Carrier SmartHome
Reported bugs
6 issues- App freezes and becomes unresponsive
- Operating status not in sync with wall controller
- Notifications don't work or are delayed
- AQI data is inaccurate for user's location
- Temperature changes not reflected in app
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- Compatibility issues with iOS 18.3.1 update
Requested features
5 requests- Show system operating status (heating, cooling)
- Display energy consumption details
- Add more temperature schedule options
- Integrate with Apple HomeKit
- Show outside temperature measured by the system
In-app purchases
Ting
No in-app purchases
Carrier SmartHome
No in-app purchases
