Carrier SmartHome

Carrier SmartHome

by Carrier Corporation

2.5K ratings
664 reviews
Free

Details

  • Released
  • Updated
  • November 4, 2024
  • August 27, 2026

Features

Carrier SmartHome screenshot #1 for iPhone
Carrier SmartHome screenshot #2 for iPhone
Carrier SmartHome screenshot #3 for iPhone
Carrier SmartHome screenshot #4 for iPhone
Carrier SmartHome screenshot #5 for iPhone
iphone
ipad
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About

Control your home's comfort remotely with this app. Adjust temperature, set custom schedules, monitor energy usage, and receive important alerts. It offers a personalized and efficient way to manage your home's climate.

Remote temperature and humidity control
Customizable smart schedules
Energy usage monitoring
Real-time system alerts
Personalized comfort settings
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What users say

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+1

What's New in Carrier SmartHome

1.2.40

August 27, 2026

- New device setup now includes an updated consent experience, making it easier to understand and manage data sharing preferences that support connected services and remote diagnostics. - Bug fixes and enhancements.

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User reviews

Absolutely horrible

1.2.39 the garbage continues. Clearly not a sole is testing. Made a change at the wall controller and subsequently received 35 notifications over the next 4 hours that I made a change. Good grief. Can someone please test before releasing. The qty of bugs, broken functionality and lack of features is astonishing.

1.2.38. Absolutely terrible. App does not communicate with wall controller. Wall controller shows fully connected to WiFi and all servers. Another trash release. When is @carrier going to get real developers and fix this trash app. Expect more from a $20k system. What a joke.

1.2.35. Still have not fixed the most basic of items. What is my system doing? Wall controller on WiFi and all servers connected. Wall controller says cooling. Your “smart” app says idle. Your crack AI chat bot is useless. Request for tech support goes unanswered. @carrier your need to fix your trash app. This has been going on for g on for way too long.


1.2.34 is total trash. Nothing in the app is reflected on the wall co troller. WiFi connected and operational. Your new BOT help is useless. Submitted help request 3 weeks ago no reply. I am done with @carrier


Absolute worst garbage. App shows my system is “off”. Wall controller shows it in cooling mode(can see on security camera) Now I need to drive 2 hours each way to reset system by killing power. What’s the point of the software to remote monitor? @Carrier fire every software developer and fix ur trash this has been going on since you released your “SmartHome” app. Not very smart is it.

1.2.33 now app either does not load or takes over 1 minute to show data. What trash. (Yes have deleted and reinstalled)

1.2.32. App continues to be trash. Let be be clear. Connected to all servers and WiFi. Your app IS NOT IN SYNC WITH WALL CONTROLLER. HOW LONG ARE YOU GOING TO TAKE TO FIX THIS. GET NEW DEVELOPERS.

1.2.31. Yet another trash release from @carrier. At least they are consistent. Wall controller shows heating. App shows heating and idle. Operating status in app shows everything off. What garbage.

1.2.30 yet again another trash release. PLEASE FIX the most basic of items. THE WALL CONTROLLER IS NOT IN SYNC WITH THE APP. HOW HARD CAN THIS BE TO FIX. TRASH!!

Once this is fixed I will enumerate the dozen other broken items

1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Carrier. Garbage release. @Carrier get ur act together and put some quality into your work.



1.2.28. Not sure what bugs you are fixing but the crack team @carrier has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on

Who is asleep at the wheel. Fix ur trash @carrier.


1.2.27 yet another embarrassment. Get another dev team. Clearly this team cannot fix wall controller and app not being in sync. Wall controller clearly shows 40% gas heat. App says idle. Clearly no one is doing any sort of QC.
Stay away from @carrier

1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync

If your “listening” fix the most basic. WRONG STATUS

Changes from app not /infrequently reflected on wall controller

“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.

EMBARRASSMENT.


1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
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So Difficult

Definitely not intuitive. Being using for months and can never figure out. Plus the font for most important info- the temperature - is tiny!

Don’t bother …

Carrier may manufacture great hvac and heating systems, but their app onboarding is infuriating. The manual doesn’t even tell you which app or QR code to scan - so the customer is left to guess, download an app, create an account, and then find out it’s the wrong app without the aforementioned wrong app telling you which app to use !

Reinstalled my Nest Gen 3 …
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Off line again

Was working for awhile but app now shows furnace offline(it’s not) and will not connect

Wifi impl sucks

device is offline most of the time. garbage device and app. smart? not even close.

Developer apps

User experience

🐞

Reported Bugs

6 issues

App freezes and becomes unresponsive

Bug

Operating status not in sync with wall controller

Bug

Notifications don't work or are delayed

Bug

AQI data is inaccurate for user's location

Bug

Temperature changes not reflected in app

Bug

Compatibility issues with iOS 18.3.1 update

Bug

Requested Features

5 requests

Show system operating status (heating, cooling)

Feature

Display energy consumption details

Feature

Add more temperature schedule options

Feature

Integrate with Apple HomeKit

Feature

Show outside temperature measured by the system

Feature

FAQ

What does the Carrier SmartHome app do?

The Carrier SmartHome app allows you to remotely manage and personalize your home's comfort. You can control compatible Carrier systems, set custom schedules, monitor energy usage, and receive real-time alerts about your home's climate.

What are the key features of Carrier SmartHome?

Key features include remote control of temperature and humidity, the ability to create smart schedules for energy savings, insights into energy usage trends, and real-time alerts for system performance or maintenance needs.

Is the Carrier SmartHome app free to use?

The application itself is free to download and use. However, the description mentions 'free with in-app purchases', indicating that some advanced features or functionalities might require additional purchases within the app.

What devices is Carrier SmartHome compatible with?

This app is compatible with iPhone devices running iOS 15.1 or later. It is designed to control compatible Carrier home comfort systems.

How can Carrier SmartHome help me save energy?

The app helps save energy by allowing you to create smart schedules that match your routine, ensuring your system isn't running unnecessarily. Additionally, the Energy Insights feature helps you track usage trends, enabling you to optimize your system for greater efficiency.