Does not support Celsius
Can't find any option on the app to switch from Fahrenheit to Celsius. The thermostat is set to Celsius but the app is only in Fahrenheit. Makes it extremely confusing.
Avoid this device
My thermostat works normally when all is normal but if we have a momentary power failure the thermostat often does not reboot but remains off. This requires I turn the power off and then back on for the HVAC system which means a trip to the attic or garage. This is a pain in the neck but even worse, when it happens and we are not home (and it has) then the house may reach freezing or excessive temps from the Texas heat. I have spoken to my installer and he sold us a surge protector for another $700 per system and it still occurs. I have reached out to carrier and they don’t seem to be concerned or interested in helping me.
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Absolutely horrible
1.2.41. lack of quality testing is continues. Any change now results in 10 email notifications over the course of an hour. Just horrendous attention to detail. Clearly folks that are not qualified. @carrier/Bryant you should be ashamed to push this junk software out for goodness sake listen to all the negative reviews (we are doing your testing for you) and fix ur junk
1.2.40. At least your now results in 10 email notifications over the course of an hour. Just horrendous attention to detail. Clearly folks that are not qualified. @carrier/Bryant you should be ashamed to push this junk software out
1.2.39 the garbage continues. Clearly not a sole is testing. Made a change at the wall controller and subsequently received 35 notifications over the next 4 hours that I made a change. Good grief. Can someone please test before releasing. The qty of bugs, broken functionality and lack of features is astonishing.
1.2.38. Absolutely terrible. App does not communicate with wall controller. Wall controller shows fully connected to WiFi and all servers. Another trash release. When is @carrier going to get real developers and fix this trash app. Expect more from a $20k system. What a joke.
1.2.35. Still have not fixed the most basic of items. What is my system doing? Wall controller on WiFi and all servers connected. Wall controller says cooling. Your “smart” app says idle. Your crack AI chat bot is useless. Request for tech support goes unanswered. @carrier your need to fix your trash app. This has been going on for g on for way too long.
1.2.34 is total trash. Nothing in the app is reflected on the wall co troller. WiFi connected and operational. Your new BOT help is useless. Submitted help request 3 weeks ago no reply. I am done with @carrier
Absolute worst garbage. App shows my system is “off”. Wall controller shows it in cooling mode(can see on security camera) Now I need to drive 2 hours each way to reset system by killing power. What’s the point of the software to remote monitor? @Carrier fire every software developer and fix ur trash this has been going on since you released your “SmartHome” app. Not very smart is it.
1.2.33 now app either does not load or takes over 1 minute to show data. What trash. (Yes have deleted and reinstalled)
1.2.32. App continues to be trash. Let be be clear. Connected to all servers and WiFi. Your app IS NOT IN SYNC WITH WALL CONTROLLER. HOW LONG ARE YOU GOING TO TAKE TO FIX THIS. GET NEW DEVELOPERS.
1.2.31. Yet another trash release from @carrier. At least they are consistent. Wall controller shows heating. App shows heating and idle. Operating status in app shows everything off. What garbage.
1.2.30 yet again another trash release. PLEASE FIX the most basic of items. THE WALL CONTROLLER IS NOT IN SYNC WITH THE APP. HOW HARD CAN THIS BE TO FIX. TRASH!!
Once this is fixed I will enumerate the dozen other broken items
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Carrier. Garbage release. @Carrier get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier.
1.2.27 yet another embarrassment. Get another dev team. Clearly this team cannot fix wall controller and app not being in sync. Wall controller clearly shows 40% gas heat. App says idle. Clearly no one is doing any sort of QC.
Stay away from @carrier
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
1.2.40. At least your now results in 10 email notifications over the course of an hour. Just horrendous attention to detail. Clearly folks that are not qualified. @carrier/Bryant you should be ashamed to push this junk software out
1.2.39 the garbage continues. Clearly not a sole is testing. Made a change at the wall controller and subsequently received 35 notifications over the next 4 hours that I made a change. Good grief. Can someone please test before releasing. The qty of bugs, broken functionality and lack of features is astonishing.
1.2.38. Absolutely terrible. App does not communicate with wall controller. Wall controller shows fully connected to WiFi and all servers. Another trash release. When is @carrier going to get real developers and fix this trash app. Expect more from a $20k system. What a joke.
1.2.35. Still have not fixed the most basic of items. What is my system doing? Wall controller on WiFi and all servers connected. Wall controller says cooling. Your “smart” app says idle. Your crack AI chat bot is useless. Request for tech support goes unanswered. @carrier your need to fix your trash app. This has been going on for g on for way too long.
1.2.34 is total trash. Nothing in the app is reflected on the wall co troller. WiFi connected and operational. Your new BOT help is useless. Submitted help request 3 weeks ago no reply. I am done with @carrier
Absolute worst garbage. App shows my system is “off”. Wall controller shows it in cooling mode(can see on security camera) Now I need to drive 2 hours each way to reset system by killing power. What’s the point of the software to remote monitor? @Carrier fire every software developer and fix ur trash this has been going on since you released your “SmartHome” app. Not very smart is it.
1.2.33 now app either does not load or takes over 1 minute to show data. What trash. (Yes have deleted and reinstalled)
1.2.32. App continues to be trash. Let be be clear. Connected to all servers and WiFi. Your app IS NOT IN SYNC WITH WALL CONTROLLER. HOW LONG ARE YOU GOING TO TAKE TO FIX THIS. GET NEW DEVELOPERS.
1.2.31. Yet another trash release from @carrier. At least they are consistent. Wall controller shows heating. App shows heating and idle. Operating status in app shows everything off. What garbage.
1.2.30 yet again another trash release. PLEASE FIX the most basic of items. THE WALL CONTROLLER IS NOT IN SYNC WITH THE APP. HOW HARD CAN THIS BE TO FIX. TRASH!!
Once this is fixed I will enumerate the dozen other broken items
1.2.29 Yet another joke of a release.
Wall controller shows fan off and gas off. Card shows heating but idle. How in any way possible does this garbage get thru QC. I can explain. There is not a shred of quality control @Carrier. Garbage release. @Carrier get ur act together and put some quality into your work.
1.2.28. Not sure what bugs you are fixing but the crack team @carrier has yet to fix the most basic of bugs. What is my system doing?
Wall controller shows 55% gas heat. Card shows idle and status and usage shows no gas heat but fan on
Who is asleep at the wheel. Fix ur trash @carrier.
1.2.27 yet another embarrassment. Get another dev team. Clearly this team cannot fix wall controller and app not being in sync. Wall controller clearly shows 40% gas heat. App says idle. Clearly no one is doing any sort of QC.
Stay away from @carrier
1.2.26 same trash as before. Most basic of functions don’t work. ?what is my system doing? Nope wall controller and app not in sync
If your “listening” fix the most basic. WRONG STATUS
Changes from app not /infrequently reflected on wall controller
“Smart” what a joke. Not worth it. Toss the app and start over with folks that know what they are doing.
EMBARRASSMENT.
1.2.25 yet another trash release. wall controller shows fan on with 40% gas heating. (Visually confirmed and correct. ) Status and Usage in app shows fan on but gas off. Card shows heating but idle. How in all that is good is this possible.? Clearly not an ounce of QC. But they did add the ability to not show the weather. Stop with the lipstick on the pig and fix the pig. Just HORRIBLE TRASH. @Carrier you should be ashamed to release this junk
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Clunky
Seems to be a serious lag between what the app is telling me and what the thermostat is set at, it should be quicker,
Couldn't even register
Keeps sending me code for activating my account and keeps showing invalid code error. Good job Carrier! If you don't want ppl to use this app why bother publishing it to the app store?
