Ting User Reviews

Customer Experience

Positive experience74.0% of reviews
Neutral4.6% of reviews
Negative experience21.4% of reviews

~ Based on 695 written reviews from the US App Store.

What users say

Is Ting Safe?

Ting appears safe based on user ratings. AppsHunter Safety Score for Ting is 96/100.

This assessment is based on 104,741 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 104,741 App Store ratings for Ting.

Is Ting Legit?

Ting appears to be a legitimate app. AppsHunter Legitimacy Score for Ting is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t reconnect to Wi-Fi automatically

It’s ok when it’s connected, but when it loses connection, it never reconnects. I have to unplug it and plug it back in. This seems to happen every other day. None of my other items disconnect like this.

Detected arcing

Received warning from sensor about potential fire hazard. Upon having an electrician come out to investigate and coordinate with the Ting team they found the main connection at breaker panel was arcing and showing serious damage to main breaker.

Initially electrician and myself were expecting it to be a sensor malfunction due to whole home being required five years earlier. After being directed where to look and finding the problem electrician said he was very impressed and was going to look into it for himself. It had detected and prevented a potentially serious issue.
Show more

Not clear benefit

Constant upsell

Detection poor!

On generator and with power outage and ting thinks we are on utilities

Highly recommended

User for several years. Easy, convenient, accurate. Additionally provides outages and other helpful information

Prevent life changing

I like the fact that it gives us warnings to save our lives and you don’t have to do anything except sign up and you can read the notifications if you’d like

Thank you

This tool is great , people who are answering huge call are AMAZING !
I recently had notifications about power surge and was pretty concerning and Ting helped me to solve the problem amount Georgia paper and at electrician . Thank you Ting team .

Great

Ting found an issue and kept on it
Until it was corrected... very patient and knowledgable!

Peace of Mind

I just love my Ting notification system from State Farm that keeps me informed on power outages and potential fire from faulty wiring. It’s a great system.

Reassured

Ting has been great. I really feel like the product is extremely reliable and I don’t have to angst over the unseen. It notifies me in real time. I believe every home should have one.

Life savers

Living in New Orleans, we are accustomed to having frequent brown outs and blackouts, so we ignored our recent issues until Ting alerted us. The alert averted a serious fire risk. Thank you very much.

Great addition yo my home!

The addition of the Thing has provided not only the security knowing that my electrical system is being monitored for potential fire related issues, but the feature that informs me when there is a power or internal internet out is great.
No more guess work.
Thanks Nationwide for providing this service for me!
Show more

Outages

Shows whenever power goes out and that is good to know when not home

Owner

Good

Fire Prevention

Amazing little device that tracks everytime our power goes out or the voltage drops while also protecting our home in case there are any issues with our electrical wiring

Great product

Installed Ting sensor two weeks ago in a 20 year old custom home. Within a few days, the sensor identified an arcing issue which could be serious. Ting notifications were excellent - texts, app notifications, and a phone call. Support was easy to reach by phone, very knowledgeable, friendly and supportive. After several days of testing breakers ( the issue was intermittent), they were able to isolate the issue to a handful of breakers (out of 2 large panels). With their encouragement, I arranged for an electrician to resolve - Ting support was on the phone with him as he investigated all of our HVAC connections. The electrician identified a bad breaker which was about to fuse to the bus bar. The problem (which I never would have identified until something bad happened) was resolved at a nominal cost and even covered by Ting’s warranty.

Bottom line - get one. And. Check with your home insurance company, they may even pay for it.
Show more

Amazing Service

This company and employees are amazing. They helped me with every step. Thank you!

Easy Setup

Probably one of the easiest devices to setup. Works well and the power alerts are useful.

Great product!

Incredible device that monitors many potential threats besides just electrical service! Offers peace of mind! Would recommend to everyone!

Great Security

Service was first offered by homeowners insurance company (S.F.) and I’m quite thankful to have a sentry monitoring the aluminum wiring in a 1970s home. No problems found, but the system announces when power and internet outages are community-wide. Helpful information.