Ting User Reviews

Customer Experience

Positive experience72.2% of reviews
Neutral5.8% of reviews
Negative experience22.0% of reviews

~ Based on 790 written reviews from the US App Store.

What users say about Ting

Is Ting Safe?

Ting appears safe based on user ratings. AppsHunter Safety Score for Ting is 96/100.

This assessment is based on 108,866 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 108,866 App Store ratings for Ting.

Is Ting Legit?

Ting appears to be a legitimate app. AppsHunter Legitimacy Score for Ting is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Brown out

Ting showed we had poor power for a long time. Voltage down to 107 or 105. Called power company and a technician came out and adjusted the voltage on the power box in yard. No more brown outs now.

So far, so good

Have Ting for a few weeks now and really appreciating the protection it offers my home. Some reviews say that if you have a power outage, getting Ting to reboot correctly isn’t always easy, but I haven’t had any outages, so I can’t honestly comment on this issue one way or the other. All I know is if it continues to operate the way it has so far, I’ll happily be resubscribing to their service annually.
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The Tailor Shop LLC

Very good product highly recommended

Blessed home

Awesome service

Location

You show our house a long way from where we are, so the updates are not accurate

Renewal unnecessarily difficult

It asks me to input my credit card but disables the ability to paste from my saved card. 😩

No way to change WiFi?

If there's a way I can't find it!

Excellent App

Outstanding

Won’t Share Underlying Raw Data

Fire prevention monitoring probably works, but the company refuses to share underlying raw data so home-owners can work with local grid operators to fix issues, especially micro brown-outs that climate change is making more common.

Location Services required, but option doesn’t exist.

When setting up the sensor, the app says “Location Permission Required”, and to go to Settings, then Ting, then Location, but Location doesn’t exist on the Ting Settings screen … which means I can’t set-up the sensor. Yay.

Horrible

Consistently loses connections and support claims it’s an Internet or Wi-Fi problem but no other devices in entire home have this problem.

It’s always this device only this device.

Save your money

No bill savings at all and I purchased 4 for my 1800 sq ft home. I will be returning the product!!!!!!

Woke Me

Woke me up at 3:20 in the morning to tell me that my Internet was down for about 10 minutes. Totally unnecessary and you can’t turn that alert off. You can pause it, but you can’t turn it off. I’m a light sleeper and could not get back to sleep. It’s enough to make me stop using this device.

App works fine, service is atrocious

Issues occurring for months before monitoring service reaches out with urgent request for information. At 7AM on a Monday morning. Do not recommend unless all you want is to see what’s happening. Monitoring service is awful.

Weird

Not sure it really does anything. State Farm says they are giving me a discount for having it but I don’t see it. ¯\_(ツ)_/¯

I like it.

I am an engineer and this is useful to me, thanks state farm

Stopped working.

Stopped working.

Broken

"beautifully redesigned" app is less informative and impossible to navigate. Old design was much better. If it ain't broken....

Feel Safe with Ting

I love that someone has our back incase there’s a problem with our home. You never know when something can happen and having Ting is a blessing. Thank you

Annoying

Can’t stop getting notifications about the power being out when it’s not. Notices come daily, sometimes twice.