Not a decent app
Can’t even get back into the app all of a sudden! Not accepting NOTHING that I enter and this is totally unacceptable! This is supposed to be able to allow me to access ALL my records and be able to make payments and don’t let me get started on customer service!
Pointless app.
The answer to any question I ask about my benefits is to look at my plan documents. In other words, it’s a waste of memory and data.
Worst benefit admin I’ve had
For OTC products they require LMN. FSA transactions are declined. For itemized bills of procedures not covered by the insurance they ask for EOB letters. It’s all messed up. They have people working outside the US, with our healthcare data, who are requesting things that don’t apply to the medical procedures we’re having. I’m exhausted with this administrator.
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Best
Very useful app
Logout
I've hit logout over 100 times to log out of my old company to log into my new company however it says I'm logging out and then instantly logged me straight back in without me doing a single thing it literally refuses to log me out




