Find and book care is broken
The find and book care hyperlink has been broken for over a year. I have chatted and called more times than I can remember and they refuse to fix it.
Approvals required
After I’ve used my card at a dentist and eye Dr. I’ve been asked for more information only to find my account frozen and unable to use for other services.
My choice app
Easy access.
Let’s me see my benefits at anytime
Let’s me see my benefits at anytime
Server error
Server error
App not responding
Trying to submit a claim and the website says that the app makes it easy, so I download the app. Filled out everything to submit the claim and clicked the submit button, then the app is not responding anymore. Had to go back to the website and redo everything.
