Evernote User Reviews

Customer Experience

Positive experience51.5% of reviews
Neutral7.3% of reviews
Negative experience41.2% of reviews

~ Based on 4,280 written reviews from the US App Store.

What users say

Is Evernote Safe?

Evernote: AI Notes & Notebook appears safe based on user ratings. AppsHunter Safety Score for Evernote is 88/100.

This assessment is based on 77,392 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.2% of ratings point to a safe experience
3.3% of ratings suggest some concerns
11.5% of ratings point to a risky experience

~ Based on 77,392 App Store ratings for Evernote.

Is Evernote Legit?

Evernote: AI Notes & Notebook appears to be a legitimate app. AppsHunter Legitimacy Score for Evernote is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

More restrictive

Evernote started as a great utility. Over the years, the pressure to buy their product has gotten more and more. If you want to spend a bunch of money to rent their product (subscription) then it’s great. There are better options out there!

They got greedy

Like all software providers they have to throw AI in because … well because. Now they need to pay for it so let’s whack the price up on the “advanced” plan and then put a cap of 1000 notes on the lower plan so loyal customers of many years who have >1000 notes but don’t need any enterprise or ai features still have to pay . So after more years than I care to imagine , I cancelled my subscription.


If you want to do the same get Claude to export the data into Obsidian which is free , extensible and does what most people want - record notes
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Used to love this app until they eliminated my plan

I loved using evernote as a personal notetaking, and pdf/picture saving of articles for all my personal data. Love having access to my digital filing cabinet wherever I am. Sorting notes into notebooks is awesome. The best part is being able to add and edit notes into the cloud without them being stored on my phone. BUT… then evernore was purchased by Bending Spoon and went to only supporting corporate needs with a bunch of features I don’t need or want at a cost that was originally $30/year and now is $250. I’d be willing to pay more than $30 for the old unlimited storage, note, notebooks to upload notes, lists, check lists, pdfs, and some features that others find useful for personal use. There are many other users with similar online comments about being abandoned by evernote and said they have moved to different apps. I find it hard to believe that the non-corporate customers are not a profitable group for evernote in addition to the more expansive plans. Now, we have to put up with an obnoxious ad! I am looking for a new service that is more responsive to customer requests.
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What used to be the best app is now the worst

I have been using Evernote for well over 10 years and for the longest time it was my favorite app and when I used multiple times a day. Recently all of the new internal advertising pop-ups and videos have literally made the app completely unusable. This is now the biggest piece of junk, greasy used car salesman app on the market. I now have to go through the nightmare of moving all of my notes over to the basic note app on my phone and then I will be deleting Evernote and never looking back. Screw you Evernote and all of your owners for screwing up one of the greatest organizational tools available to society in modern days!
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Taking my notes elsewhere

The constant ads are beyond annoying. The pop up ad that interrupts you while typing is next level. I don’t want to pay for features i will never use and i don’t want to be harassed by pop ups. I just want a simple note taking app.

Unskippable launch ad?

I pay a lot for Evernote. Just installed it on a new device, and there’s a mandatory ad on first launch? I’m speechless… I have to sit there watching and waiting (and muting my phone) before I can log in and do my work? Don’t do this

I’m out

That’s it I’m finding another notes app. At least the apple app isn’t throwing long, unskippable goofy ai upgrade videos when I’m trying to add notes to the app. It has made the free version effectively unusable.
Aside from that I’m finding that you can no longer export any of your notes to leave the app. Dim witted and devious at the same time. Done.
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Free version now insufferable

I have never paid for the service. While I find the basic note taking (all I really use it for) sufficient, the pushing of ads to get me to pay is relentless. Of late, this includes a video that pops up with a loud audio every time which lasts for over ten seconds before it can be closed. I have decided I have to move on to another platform. I would have considered paying for a package, but reviews of those are terrible of late and there are mentions of steep price hikes of late. And I am guessing they would likely continue to barrage me with further upgrade options.
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Horrible Ads

I’ve used Evernote for years. Only recently did they include ads while using the free version. That was ok because while annoying we could click out of them. The recent update is absolutely horrible. The AI video commercial popping up every time I access my information is unprofessional and a big mistake. Please change it back Evernote or I’m taking my info elsewhere.
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Not simple

I only wanted a very simple note app but they made it ridiculously complicated with every single update and made it slower. Now when I want to see a note I need to watch an ad. So this is goodbye.

Fading, bait and switch

After more than 10 years as a paying customer Evernote has introduced a forced ‘AI’ plan on people with historical note collections at 3x the price.
Don’t invest your time, don’t commit your notes and don’t give them your money, they must be going oob.

Buggy

Has got very buggy in the last week. Additions to notes don’t save properly and are missing when I go back into the app

Pay or Die

I used Evernote for a good couple of years and loved it. It's pretty bare bones, but easy to use and has the right amount of features so you aren't overwhelmed. Great for organizing and any basic note taking you want to do. I ended up switching to Notion and cancelling my Evernote paid subscription, but kept Evernote just for the notes I didn't end up transferring.
They have officially burned all goodwill I had for this app by now spamming me with notifications to reactivate my paid subscription. I usually don't mind automated emails or the occasional notification for a flash sale, but I now get an unclosable pop-up prompting me to pick a paid plan every single time I open a note. Every single time. And the only option to close it is to press the "Remind Me Later" button. I'm looking for a new notes app to fully port my notes so I can delete this ridiculous app.

Update: unskippable video ads on my NOTES APP? Have you lost your mind???
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Too slow and auto completion is bad

Not as fast as iPhone notes. Has to connect to internet. The release notes is annoying. Auto completion is annoying

Locked out of over a decade of notes

I remember when companies didn’t hold your data hostage behind a ransom, I mean subscription.

16years user and Paying Subscriber since 2012

====== 31AUG26: installed EN Claude MCP. Wow! full access to my notes, emends, amends, analyzes and acts with utmost discretion and accuracy. This single feature increased the value of EN multiple times. Having a discussion with Claude to interrogate EN info is, for me, a whole new ballgame, Thanks EN TEAM. ===== 19mar26: sticking with this app because function are 99% consistent across portable devices and desktop. Considered migrating to OneNote, but ONx doesn’t maintain necessary features from iOS to MacOS. Having used ENx for so many years, I’m gonna keep using this app. =Peace=
===06JAN26: across iOS and MacOS. Stream of improvements and remains stable . Never lost a single note or attachment. ==== 21MAR25 Single, home use. steady improvement. I Rely on this app to organize personal papers and items purchased. stability on iOS and MacOS are fine, and sync is spot on. =========Accidentally installed on iPad Mini-. At version 0.1, finding the combined shortcuts and Notebook view was a “tap” dance. Version 0.2 allows much quicker access to the pinned/favorites, but, “Recent” is gone- SORRY, “Recent” has reappeared on the “Shortcuts” side bar. App wide search-find is number 1 and fast- appreciate that improvement, reducing multiple tapping to locate notebook. Evernote seems to be releasing incremental improvements in rapid order. I’m holding on because I m a Home user with 1500 notes in a wide range of Notebooks. Here’s hoping the best for Evernote developers and we EndUsers.

=== older review, out of date. ===
I have used EN since 2010 and have subscribed to Premium (BIG air quotes) since 2012. I am not convinced that the developer uses his/her own app. I run EN on an iPhone 6+ with 128gb RAM. Always using the latest version of iOS AND EN. Always. Placing the selection bar is scatted/unresponsive and/or absent in MANY instances. Wastes TIME. Increases FRUSTRATION. Synchronizing with my MacMini (16gb RAM, 250gb SSD and LATEST OS/EN-not from AppStore) is similarly problematic. MULTIPLE instances of conflicts and duplication of notes when updated on EITHER platform. I try to NEVER have two instances of EN running on separate platform just for that reason. EGADS, this app can created the biggest FuBaR across devices in no time at all. At least EN has stopped freezing and quitting very often. I have over 800 notes and a TON of Pix and PDFs. I am, however, moving to OneNote, especially at work. Geeze
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Try a better option

I’ve been using Evernote for 7 years (since 2019) as a paid professional service, and I have seen severe performance degradation over the last 2-3 years. I got a notice that they increased my yearly subscription price from $140 to $240 - on the same day I couldn’t get a note to open on my phone because of an aforementioned new performance issue. I didn’t mind the price increase alone, but Evernote’s service is now full of AI slop and unacceptable software development practices.

For a replacement, I considered Joplin, Notesnook, and Obsidian.
Notesnook is user friendly, boasts the same core features as Evernote without the slop, adds additional nice-to-have features like nesting notebooks, and the syncing is flawless between my devices.

I would highly recommend you skip this buggy app that won’t be able to load a simple text note because it’s trying to AI-generate something you didn’t ask for. Instead, save a couple hundred dollars and go with a more reliable, functional, and quality service.
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$275 for a note app?!

Are these people on crack?! $275 to use a note taking app. Pretty audacious for an app that has sync issues amongst other things especially when you need it the most. I think not. This isn’t even bad, it’s comical. We can live without it.

Notes are not opening in my ipad pro, no costumer service

I have been using Evernote for mare than 7 years for my meetings, sermon, etc. But for some reason notes are not opening in my new ipad pro. I have not found a costumer service phone or help to fix this. Ill get an alternartive soon.

Couldn’t do life without it

Love it