4 stars
Takes a sec to get used to, But all in all a good app.
Could be great. Lost potential
In theory it’s great! When you order, yippee! When you wait for you food, ITS HELL. It never syncs and it’s a NIGHTMARE to look up how, when, and where your food is. Stop glitching out and starry actually being an app dude.
Chef
Chef Zack is wonderful. Yeah he has a great job with anything he’s cooked. For me.
Vibe coded slop
Atrocious UI. Incredibly inaccurate. Horrible picture system.
Glitchy app
App tends to glitch out quite a bit
Quality on packaging
Amazing service, Michelle is always smiling, food is always packaged nice and neat.
Sporadic Performance
This is an application I’ve used for years to order lunch and coffee at my company’s cafeteria. Most of the time it’s fine, but as with now, I get an error message telling me the food is not available to order. I can plainly see that it IS available. I can place orders at the coffee bar no problem, but not for lunch items that are main dishes. Side dishes, beverages are all fine. What an odd problem. Typical of this app, though, I never know what’s going go wrong with it and when. Constant bug fixes and every time they fix a bug, they introduce a couple new ones. Upgrades seldom feel that way. I guess my advice would be to get rid of the spaghetti code in the app have a real professional design this. Screen better before the company purchases it. My company forces me to use this app for the cafe, so I have no choice.
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Cumbersome rating
Every order placed, the app asks for a rating. If you try to skip adding a rating, it will pause the question for a maximum of two weeks, with no indefinite option available. It’s cumbersome, and gets in the way of ordering. Let me just order my mediocre meal in peace!
Nice app
Keep it going
Sucks
Won’t let me enter student id to use at my Sodexo I have to eat at for school
Customer service
One day I got jambalaya and the rice was really hard so I try to get a refund. It’s been over four days and they still haven’t even contact me back. The customer service is a hitting is so is the food you might as well go to the casino if you’re feeling that lucky.
Satisfied Customer
Quick and Easy to use app, and always good Service
no rewards
don't be fooled- there are no rewards
Solid
No complaints
Dock Restaurant
Excellent app, great and delicious food, excellent staff and excellent service! ❤️
The best food app
Love the food
Where is the actual menu?
App is Horrible - this is worse than when it first came out. Someone needs to update the menu items and layout of app. Poor experience.
Chat function
The chat function is sometimes hard to manage because you can’t easily see what you’re writing when you’re adding messages
Horrible app and Customer Support
The app is slow and clunky and the customer support acts like they are doing you a favor.
Too many clicks
I’m a daily user of the app and get frustrated how many clicks it take to submit an order. Sometimes I show up at the cafe to collect my order, only to realize that it didn’t final submit.
