Good coop
Very good service keep the amazing work up 😊
great
great
Horrible customer service
I didn’t receive part of my order and I asked for a partial refund and they gave me $3 credit instead which I advocated vocally that I didn’t want. My friend had the same thing happen to them where they didn’t receive the same part of their order and they received a refund. I discussed this with customer service and they told me it wasn’t possible and ended the chat on me. I reopened it and provided proof just to still be met with no answers. If you want to be overcharged as a struggling college student and get nothing back if something goes wrong then this service is for you!
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Good, unless it’s late.
Very useful service until the delivery is running late. In which case customer service will paste the same message and you have to deal with late cold food.
Will never refund you even if they mess up!
AVOID this company! They are predatory and anti-consumer. Their app is buggy and has issues reporting the status of the robots. Not to mention that orders are frequently messed up. I ordered on this app and the robot location was not on the app, and only stated “arriving now”. I could not find the bot anywhere, and they cancelled my order. They refuse to give refunds, even if their service fails or malfunctions. The customer service was rude, and told me they won’t help me despite me trying to be polite and explain why I should have been refunded. They refused to let me speak to a supervisor as well. They just want to pocket your money and care not at all about your user experience.
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