I want this app to do well
I have this app, and if it worked flawlessly I would be very happy. The problems I’m having are, ever time I make a selection to a new page it gets stuck in a loading screen and I have to refresh the page multiple times to get the page to load, and once the application is closed I can not go back and view my active charge. If these bugs were fixed I would be willing to come back and give 5 stars!
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The worst app I’ve ever tried to use
I regularly park in a lot that has these chargers so I’ve tried twice now to use one. First time the app crashed. This time it needed a balance and needed an address to pay which wouldn’t set. Doesn’t allow Apple Pay. Why?
Terrible
They just installed charging stations in my neighborhood, but I can’t use them because this app is THE WORST. It is sooooo slow- never loads- then gives an error message. I’d love to use your charging stations but I can’t because your app is terrible!!!! Who is running this business???
App locks up every time
Excited to add EVolv chargers app to expand my available locations. Disappointed that when searching for a location the app just spins after selecting a location and attempting to drill into the specifics of the charger and location.
Did not charge as it was too risky to make the drive to a location that I had no confidence was operational.
Will try again a couple more times, but likely will uninstall the app if not improved experience
Did not charge as it was too risky to make the drive to a location that I had no confidence was operational.
Will try again a couple more times, but likely will uninstall the app if not improved experience
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Exceptionally bad
Buggy app. Confusing user experience. Stops loading info frequently. For an important task like charging a car, this shouldn’t happen. Causes anxiety. Customer service is confusing and inconsistent.
It’s actually offensive how this app wasted my time and money
How stupid was the idiot who made this thing. I can’t describe how angry I am at having both my time and money wasted on this POS
Refuses to work after months
I don’t know what type of programmers they have working on this garbage app but they must have gone on a year long vacation because the app refuses to work at all anymore.
Worst app ever
I was tried to charge, cannot add payment method with 2 cards. Horrible experience, do not recommend! Not surprised there is zero cars charging
Never works
Almost never functions properly
Absolutely horrible
Shame on me for trying the app despite the negative reviews. The station had me download the app, add money but would not find the station. The app didn’t find a single one of the 8 stations on the lot.
A scam
They ask you to use a refillable card because they know they can pocket the extra when you don’t use it for the one time you have to use this app when you’re unfortunate enough to be stuck with it
Continue to be the worst
Reporting back that these chargers and the app are still truly awful. Maps are non-functional, QR code scanning just produces a spinning wheel of death. Even the tap to pay only works sometimes. It shouldn’t be this hard.
Crashes regularly
Every couple weeks I get a domain error and have to delete and reinstall this app. It is also incredibly slow, even when it does work
Worst app ever
This is the worst app ever. Every screen takes 10+ seconds. It requires an entering an address before adding payment method. No wonder everyone hates non-Tesla EV charging. No thanks.
Unusable. And no pay per use
I couldn’t get it to work. Also require you to load a balance!!!! Instead of pay per use
very slow
beware of making requests for rfid card. i ended up getting charged 4 times becuae of the slow connection. they make you deposit $20
$20 minimum
Unclear if this is an unintentional or intentional scam, but it’s still $20 minimum and you might not be able to actually use it
I think a 4th grader can make a better app
This is the worst app I think I have ever used. Loading times are longer than an unskippable ad, it makes you deposit money in a minimum of $20, and it takes so freaking long to do all this. Why can’t you just quickly tap to pay like other gas or electric stations?? This is why people hate electric car infrastructure. My grandma would’ve filled her gas car 3 times before I even made it halfway thru the steps required to function this goofy software. Absolutely ridiculous and a complete hassle.
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Worst ever
Won’t let me create account and charge my rental EV because I don’t have an US phone number
Do not download
Need to go your profile to add an address, then have to go to a different page to manually add card info, gives an incorrect error that address is wrong, deletes your card info and you have to do it all again, for it not to work. Everything else sucks. Drove 10 minutes to a supercharge faster than it was to try to use this app.
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