Don’t abuse notifications
Notifications should be related to using the app, ie car charging related. Instead I get promotions so now I’ve disabled ask notifications from the app. Lame.
They are incredibly greedy
They are incredibly greedy; did you know that their cost for slow Level 2 charging is 49 cents—which is more expensive than Tesla Supercharging?
The “End Charging Session” Button is badly positioned!
The “end charging session” is badly designed and positioned. It spans nearly the entire width of the screen directly above the iPhone’s home gesture area, making it far too easy to accidentally end a charging session while simply trying to swipe up and leave the app. A consequential action like this should have a confirmation prompt, be positioned farther from the home indicator, or at minimum not occupy almost the entire bottom edge of the screen. This is an easily preventable usability problem.
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Terrible quality, no maintenance team
The plug is severely broken… its unlock button is damaged and they have no maintenance guy… don’t know how to get out…
Lots of bugs
Apple Pay, despite it being available in the app, doesnt work at all, with any card. Apple sends back a failure message.
Then after you have finished charging, you get a notification at the top of your screen, over an hour later that your charging session is still running. Serious lack of testing before release.
Then after you have finished charging, you get a notification at the top of your screen, over an hour later that your charging session is still running. Serious lack of testing before release.
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