No option for customer service
There is no where in the app to request any sort of help with any issues, billing, charging, or otherwise. Like now when the charger won’t stay on for more than 5 minutes. So the chargers suck, this app sucks, and whoever runs this company should be arrested as a complete fraud.
Balance minimum
$20 balance minimum is ridiculous
AVOID this company/app
OpConnect is one of the worst public charging vendors. OpConnect, the app AND the chargers fail consistently. OpConnect will also steal your money because they make you preload money, it the. The chargers don’t function and the money just sits there. OpConnect is a scam, avoid them and use other charging providers. Otherwise, OpConnect will fail and leave you stranded without a charge. I hope this company is seriously embarrassed about the subpar products they build.
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Stop asking me rate every single charging session!
The app works, ok fine. But before you can initiate a charge you have to either rate your last session or clear that request. Can I just charge my car please without that annoying step? I’ll let you know when I have a problem except the app has no way to contact anyone so here I am writing this GD review to let you know, stop making me rate my previous charging session every single time and I’ll stop giving you one stars on this rating and your internal ones. Figure it out already!
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STAY AWAY! Absolute scam
They charge you $20 minimum just to use an EV charger. I don't live near OpConnect chargers, I just needed one in an emergency. So I spent $20 for a charge that's only going to be worth $5. What a joke.
On top of that, you have to use the app to use their chargers, and the setup is such a slog. Never using these again.
Edit: If you need to get your funds refunded to your card, close your account in the app settings.
On top of that, you have to use the app to use their chargers, and the setup is such a slog. Never using these again.
Edit: If you need to get your funds refunded to your card, close your account in the app settings.
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