Steals your money
Tried to use their charger one time, never signed up for their subscription, but they kept charging me.
Trash
Use to like the app but looks like I’ll be using EV-go now, I was at one of their charging stations and twice it charged me $20 because the charging session couldn’t initiate until the 3rd try so it took $60 for it to start charging ever since the new update it has gone down hill I liked when we were in control of loading the account balance this is ridiculous
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FAVORITE
I been waiting over three months for an update to fix the “Favorite”! What’s going on with that?!
Hacked
Both of my credit cards I entered for use were hacked, charged and I am still fighting to get my money back. This app was the only thing that one card was ever used for. Do not give them your information
Worst Support
My car charges OK but two problems that support personnel can’t address and keep repeating themselves as broken records!
1. The SOC (state of charge) is an idiotic limitation when one is paying! Don’t tell me about congestion because other locations - Fashion Island - is always congested but doesn’t have an SOC limit!
2. Some cars get different pricing at the same level of charge than I get! As a Member+ my price was about $8 for around 8% while the car next to me was charged about $5 for 80%!
Is Electrify America stealing from us?
1. The SOC (state of charge) is an idiotic limitation when one is paying! Don’t tell me about congestion because other locations - Fashion Island - is always congested but doesn’t have an SOC limit!
2. Some cars get different pricing at the same level of charge than I get! As a Member+ my price was about $8 for around 8% while the car next to me was charged about $5 for 80%!
Is Electrify America stealing from us?
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