Unhappy Member
I used to love using this service but I am currently planning on switching to a new charging company. They changed the payment feature and now there’s a hold of $20 on my bank account every time I go to charge. As a rideshare driver, I charge 2 to 3 times a day, which means Electrify America takes up to $60 from my account per day even though my sessions are often less than $15. It takes two business days for them to return my money to me. If I charge on the weekend, I will have to wait until Tuesday for my balance to update. Absolutely ridiculous. They used to allow you to upload the amount you needed to your account which was way more convenient than this new system. Highly recommend downloading the app “PlugShare” to find various charging stations other than Electrify America. ChargePoint is known to only charge you the cost of your session in real time.
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ILIvian L
Billing $20. When never able to connect to Kia v6
Charger would not recognize the Kia V6. So I deleted app, got a charge on my credit card $20.00
Wwormie61
Don’t rely on this
The app reports chargers in working order when they are not. The phone swipe doesn’t work. The chargers on it are few and far between in my area, and nobody seems to check to see if they are actually being maintained (they’re obviously not). Absolutely not reliable. You’re better off not bothering with a membership, even for free.
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Ccromulence
Unsubscribe feature does not work
This app is terrible. Unsubscribing from the monthly payments in the app doesn’t work so I always have to call the support line.
MM.Perrin
Unhappy Member
I used to love using this service but I am currently planning on switching to a new charging company. They changed the payment feature and now there’s a hold of $20 on my bank account every time I go to charge. As a rideshare driver, I charge 2 to 3 times a day, which means Electrify America takes up to $60 from my account per day even though my sessions are often less than $15. If I charge on the weekend, I will have to wait until Tuesday for my balance to update and my money returned to me. They used to allow you to upload the amount you needed to your account which was way more convenient than this new system. I absolutely hate it.
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ILIvian L
