Very poor
I use this app every day as it's now the only way to upgrade parcel mis-bands. It's a joke, the app WILL NOT stay open on the mis-band page in the background after switching back to the delivery app, cognito iq. Around 30% of my deliveries are mis-banded these days since the introduction of small packets, and I have around 185 parcels every day so I use it a lot.
Why isn't the mis-band upgrade system part of the delivery app, or would that make too much sense?
It also doesn't work when out of connectivity, so I spend ages just looking at a blue screen, waiting...
If I switch to my phones camera to take a picture of the label to do the upgrade later when in connectivity... it crashes cognito iq 🤦♂️
Not only that, but app updates are pushed out mid-round. Not evenings when the app is not in use, MID-ROUND. So that's another hindrance to my day from a thoroughly incompetent dev team.
Try harder.
Why isn't the mis-band upgrade system part of the delivery app, or would that make too much sense?
It also doesn't work when out of connectivity, so I spend ages just looking at a blue screen, waiting...
If I switch to my phones camera to take a picture of the label to do the upgrade later when in connectivity... it crashes cognito iq 🤦♂️
Not only that, but app updates are pushed out mid-round. Not evenings when the app is not in use, MID-ROUND. So that's another hindrance to my day from a thoroughly incompetent dev team.
Try harder.
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App not up to the job
I use this app every time I go out on a round and to say it was useless would be an understatement, everything about it is wrong. I used to be an app developer and know good apps vs bad apps, why didn’t Evri ask anyone what they thought before releasing it? I could write a book on how it could be improved but that’s the job of the Evri management
Team, they should put the right people in place to make this right - end of rant!
Team, they should put the right people in place to make this right - end of rant!
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Not great
Could be less than 2 stars. This just concerns the app nothing about pay, number of parcels etc. its very temperamental, doesn’t work in low signal areas, cannot add your pronouns to your profile, cannot counter comment on awful untrue customer feedback, metrics don’t take into account you’re having to deliver tonnes of non manifest parcels outside eta’s to be efficient and regularly has major lock ups which even hard resets don’t clear. That said is good to band change parcels, see what you made and parcel volumes. Just don’t read customer comments as they are extremely anonymous and harassing!
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Working here
Honestly it’s not as bad as people say it is, if your slow with this job you aren’t going to be happy. But when you actually learn everything and how to be as fast as you can doing one round that’s when the money actually talks. I have one route that I do everyday and it takes me 2-3 hours depending on volume. When it’s about 140 parcels it’ll take me 3 hours and that already gives me £25 an hour. Say if it took me longer than that, that’s when I’ll be questioning am I being paid enough. This job isn’t for everyone honestly but if your quick at it its definitely for you.
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Terrible application and even worse financial system
This is by far the worst experience I’ve ever had. Their payment system is extremely slow and holds your hard-earned money for weeks without any clear reason. On top of that, their app freezes constantly, and as soon as you decide to leave or stop providing services, they instantly restrict your account and lock you out before you even receive your final payments. Complete lack of respect for drivers and zero support. Avoid working with them!
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