Good Potential, Minor Issues
Overall I really enjoy this app. I only have a few complaints. The first is that every line of every book I try to read crops off the last 3-5 letters. That makes it difficult to stay focused when I’m constantly guessing what the word might be. The games are fun but they need more and need to be less redundant. I never marked words like “feo” or “pez” as words I needed to learn however they show up nearly every single time. With a few small updates this would be my favorite language learning app. UPDATE: The lessons have started having bugs. Often the videos don’t start playing on their own and a couple of times in the middle of a lesson, a person starts talking saying that they “are sorry but refunds cannot be…”. I never asked for a refund and was in the middle of a lesson.
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Not good
The audio comprehension test is terrible
Good app, billing management is hard!
I’ve really enjoyed using Ewa to learn Spanish - it’s a great little app. But the billing via paddle.com is a nightmare. How to find out when it renews, how much it will be etc is difficult and Paddle are not that helpful. Although I like the app I have cancelled for that reason.
Uh-oh
I pushed the APP support button but that just took me to the web version of EWA. The problem is I subscribed to the one year for $29.99 plan in January of this year. So now in October, I open the app and it wants me to login. Which I try but it will not recognize that I am an existing customer with an existing plan, it keeps trying to register me as a newbie. Very frustrating, being unable to access tech support. I finally figured out a work around but the lack of access to help/support is unacceptable.
Best part of the app is it’s reading Spanish books.
Boilerplate response here by customer service annoyed me so from 3 stars to 1. Able to cancel my subscription (yay Apple App Store)
Best part of the app is it’s reading Spanish books.
Boilerplate response here by customer service annoyed me so from 3 stars to 1. Able to cancel my subscription (yay Apple App Store)
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No longer lets you choose what to read
Having been reading intermediate books I’m now suddenly stuck with only beginner books and cannot access any other content. A good app for reading books ruined by annoying gamification and then some stupid updates. Gonna cancel and find something else.
