Fraud and scam app
I bought a subscription, but my entire progress disappeared from the app, and now they are asking me to buy the subscription again. This app is a complete scam and a fraud, I'm deleting it.
honest review
Mi Encante
Terrible Customer Support
I’ve used many study apps, but this one has by far the worst customer service. If you encounter any issues with the app or your membership, good luck getting them resolved they won't help you at all
At first, when you email them about an issue, they respond right away. They ask for screenshots and make it seem like they’re going to fix it immediately. But as soon as you send the screenshots, they completely ghost you.
I paid for a subscription, but I was only able to use the app on the very first day and haven't been able to use it since.
At first, when you email them about an issue, they respond right away. They ask for screenshots and make it seem like they’re going to fix it immediately. But as soon as you send the screenshots, they completely ghost you.
I paid for a subscription, but I was only able to use the app on the very first day and haven't been able to use it since.
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Waste of money
Took time to do quiz to show what level I'm at and it only offers very minimal material at my level. Also some games on the app didn't even work. So the majority of the app is useless. Feel ripped off
Scam
Does not process cancellation request
Interpretativo
confuso
amazing
good for beginners
Cancelamento
Não consigo cancelar, já até cancelei a conta permanentemente, e a cobrança continua no Apple Pay. Isso é crime, não ter uma aba para cancelamento no app.
Not recommended
I signed up today. It starts with hello lesson, it’s level test not reliable and the lessons stopped loading(lots of glitches)
mala app
terrible en todos los aspectos. Aveces simplemente la app no abre o los avances no los registra, es muy desesperante. Pague por ella por que vi publicidad, es una estafa, funciona mejor duo, no gasten su dinero TnT
Bad app and customer service
Don’t waste your time
Sobre el pago
Yo no autorizé 6 meses y me los cobraron. Solo bajé la app pero no encontré ningún lugar para elegir el precio de un mes como dice en la descripción. Tampoco aparece en las app cuando voy a la parte de Administrar Subscripciones. Espero encontrar la forma de cancelarlo
Deception
They won't give you a refund after a 2-day trial period; they're scamming you.
Bueno
Muy bueno
Subscription Scam
Won’t reply to your emails when you want to cancel or request a refund! You can’t do it in the app unfortunately… huge inconvenient loop hole on purpose to scam you.
Gerat
Wonderful nice good
False advertising
This app portrayed itself as a “watch tv in Spanish” app but it’s just clips of people saying things in Spanish from a tv show. If you try to slow down the phrase, it is jumbled and sounds staticy. I have high pitch hearing loss so it makes the app unusable.
Great app
Great app. Love it. But please add Arabic, Mandarin Chinese and Russian I’m begging
some words aren't underlined
Great app, but while reading books, I noticed some words aren't underlined and are unclickable, making it impossible to check their explanations. Hope this gets resolved in the next update.
Ok, but…
The app itself is ok, and I enjoyed practicing reading in Spanish. However, when I decided that it really wasn’t for me, it was a bear to cancel. I finally had to go thru the credit card company to get a response from the app owners.
