Good Potential, Minor Issues
Overall I really enjoy this app. I only have a few complaints. The first is that every line of every book I try to read crops off the last 3-5 letters. That makes it difficult to stay focused when I’m constantly guessing what the word might be. The games are fun but they need more and need to be less redundant. I never marked words like “feo” or “pez” as words I needed to learn however they show up nearly every single time. With a few small updates this would be my favorite language learning app. UPDATE: The lessons have started having bugs. Often the videos don’t start playing on their own and a couple of times in the middle of a lesson, a person starts talking saying that they “are sorry but refunds cannot be…”. I never asked for a refund and was in the middle of a lesson.
Show more
Not good
The audio comprehension test is terrible
Good app, billing management is hard!
I’ve really enjoyed using Ewa to learn Spanish - it’s a great little app. But the billing via paddle.com is a nightmare. How to find out when it renews, how much it will be etc is difficult and Paddle are not that helpful. Although I like the app I have cancelled for that reason.
Uh-oh
I pushed the APP support button but that just took me to the web version of EWA. The problem is I subscribed to the one year for $29.99 plan in January of this year. So now in October, I open the app and it wants me to login. Which I try but it will not recognize that I am an existing customer with an existing plan, it keeps trying to register me as a newbie. Very frustrating, being unable to access tech support. I finally figured out a work around but the lack of access to help/support is unacceptable.
Best part of the app is it’s reading Spanish books.
Boilerplate response here by customer service annoyed me so from 3 stars to 1. Able to cancel my subscription (yay Apple App Store)
Best part of the app is it’s reading Spanish books.
Boilerplate response here by customer service annoyed me so from 3 stars to 1. Able to cancel my subscription (yay Apple App Store)
Show more
No longer lets you choose what to read
Having been reading intermediate books I’m now suddenly stuck with only beginner books and cannot access any other content. A good app for reading books ruined by annoying gamification and then some stupid updates. Gonna cancel and find something else.
Very Disappointing Experience. Not Recommended!
I am extremely disappointed with EWA.
The app claims to offer a personalised learning experience, but the lessons I encountered were extremely basic, teaching phrases like “Hello”, “Good morning”, and “How are you?” This was not the personalised learning experience I expected.
I was automatically charged AUD $59 for a subscription renewal on 28 September 2026.
I contacted customer support multiple times from 28 September to request a refund. Instead of resolving the issue, I was repeatedly redirected between EWA and Paddle.
After nearly two weeks of emails, EWA finally refused my refund request, simply referring to their refund policy.
I feel that I have wasted both my money and my time.
Very disappointing customer service and learning experience. I would not recommend this app to anyone looking for personalised English lessons.
The app claims to offer a personalised learning experience, but the lessons I encountered were extremely basic, teaching phrases like “Hello”, “Good morning”, and “How are you?” This was not the personalised learning experience I expected.
I was automatically charged AUD $59 for a subscription renewal on 28 September 2026.
I contacted customer support multiple times from 28 September to request a refund. Instead of resolving the issue, I was repeatedly redirected between EWA and Paddle.
After nearly two weeks of emails, EWA finally refused my refund request, simply referring to their refund policy.
I feel that I have wasted both my money and my time.
Very disappointing customer service and learning experience. I would not recommend this app to anyone looking for personalised English lessons.
Show more
Good Luck Cancelling
Good luck cancelling this app if you decide to move on. I have emailed multiple times, 6 times to be exact, and have had no resolution. I went into the app days before being charged for the subscription, got a “sorry to part with you” screen, and assumed I had successfully cancelled my subscription. Apparently not, as I was charged $54.91 a couple days later.
I’ve reached out to get help with cancelling this subscription, and asked for a refund as I thought I had cancelled, to be told that I need to do all these other steps to cancel. I’ve responded, saying I’m unable to cancel using the information provided, and they eventually just stopped responding. So I guess I’m stuck with filing a fraud claim with my bank.
Just be cautious when agreeing to this subscription. Make sure you want to keep it forever.
I’ve reached out to get help with cancelling this subscription, and asked for a refund as I thought I had cancelled, to be told that I need to do all these other steps to cancel. I’ve responded, saying I’m unable to cancel using the information provided, and they eventually just stopped responding. So I guess I’m stuck with filing a fraud claim with my bank.
Just be cautious when agreeing to this subscription. Make sure you want to keep it forever.
Show more
Original Books Disappeared and Reading History Was Erased
I have an active paid subscription to EWA, but several books that were previously available have completely disappeared from the library.
For example, The Adventures of Tom Sawyer, Uncle Tom’s Cabin, and Three Men in a Boat were previously available in their original, unabridged versions. Now I cannot find these books anywhere in the catalog, not even in simplified versions.
My entire reading history has also disappeared, even though my other learning progress remains intact.
I can no longer find any full, unabridged books in the library. Everything seems to be shortened or adapted, even books labeled “Advanced.” For example, The Three Musketeers can supposedly be read in about two hours, which is clearly not the original novel.
I have contacted customer support multiple times, but all I receive are automated responses explaining how to cancel my subscription instead of addressing the problem.
What happened to the original books? Why were they removed without any explanation? I subscribed to EWA specifically to read authentic English literature, and this is extremely disappointing.
For example, The Adventures of Tom Sawyer, Uncle Tom’s Cabin, and Three Men in a Boat were previously available in their original, unabridged versions. Now I cannot find these books anywhere in the catalog, not even in simplified versions.
My entire reading history has also disappeared, even though my other learning progress remains intact.
I can no longer find any full, unabridged books in the library. Everything seems to be shortened or adapted, even books labeled “Advanced.” For example, The Three Musketeers can supposedly be read in about two hours, which is clearly not the original novel.
I have contacted customer support multiple times, but all I receive are automated responses explaining how to cancel my subscription instead of addressing the problem.
What happened to the original books? Why were they removed without any explanation? I subscribed to EWA specifically to read authentic English literature, and this is extremely disappointing.
Show more
Amazing app
Love the structure of this app, the features and the books available to read!
Scammer app
They make it hard to cancel so you will give up and they keep charging you. Do not download this app. Save your money.
Glitchy
Mostly very fun and I appreciate the contextualization of the vocabulary and grammar through popular tv and movie clips. But the interface can be glitchy and this lessens my enjoyment of the app
Do Not Download!
I downloaded this app and forgot to cancel my trial. I’ve tried to cancel my subscription for MONTHS now. You can’t even talk directly to a person to do so. You talk to this stupid chatbot that says it emails the parent company for you and then you never hear back. There is no phone number to call. I’m about to have to close my debit card just so it stops charging me. Also, you HAVE to pay to use the app. I wish I could rate 0 stars.
Show more
Application interresante
Application intéressante avec des livres en anglais et nous avons la traduction de chaque mot donc très pratique, cela évite d’avoir un dictionnaire et de ce décourager quand on lit en anglais.
J’ai eu un problème à la création de mon compte et quand je me suis abonné via Apple, je me connecté et c’était comme si je n’étais pas abonné. J’ai envoyé un message au support et j’ai eu une réponse très rapidement qui a debloqué le problème.
J’ai eu un problème à la création de mon compte et quand je me suis abonné via Apple, je me connecté et c’était comme si je n’étais pas abonné. J’ai envoyé un message au support et j’ai eu une réponse très rapidement qui a debloqué le problème.
Show more
Response from developer
Hello! Thank you for your feedback. We’d love to understand your experience better and help with any issue you may have. Could you please contact us at support@appewa.com with a few more details? We’ll be happy to assist you ✨
Not bad
But this application not free ☹️
Me ha encantado la app y me ha ayudado mucho
Me parece muy original y el agregado de la animación junto al aprendizaje de la pronunciación con las películas ayuda mucho al listening y soltarse al hablar
不行
刚花了29.99卖了 说是%87打折 结果才上一节课就能量不足 然后等了三十分钟 再点进去 又来等三十分钟 以前卖过全款的还可以 打折后课程也打折了
Down Hill
I liked this app when I first subscribed. I especially liked its collection of books translated into Spanish that I was using to improve my reading comprehension skills. All of a sudden a lot of the books do not appear to no longer be available. I reached out and civilly asked what happened and EWA contacted me and provided me a link to cancel my subscription. I was looking for a reasonable explanation. Perhaps it was a technical issue easily resolved. But based on the response, I have to infer that there is trouble in EWA land. Consider this if you are interested in paying for their premium subscription.
Show more
Дуже корисний додаток!
Обожнюю те, що навчання побудовано на фразах з фільмів, достатньо цікаво і не занадто легко.
Баг с интерфейсом
После получения награды за место в лиге не закрывается экран получения этой награды, нет ни крестика, ничего вообще, интерфейс просто блокируется. Мне в целом плевать на лиги и все эти награды, это просто выбешивает принимать их в моменте, когда пользуешься приложением, а тут они еще и блокируют дальнейшее использование.
Show more
Don’t use their Learn AI Skills
It is the worst app to use to learn AI. I paid for their monthly subscription and I cannot even access to it and there is no contract information, no technical support. I don’t know how they created the app and even charged it to the users, such a scam!!
