About
Easily book Shinkansen (bullet train) tickets, hotels, and travel plans. Enjoy flexible booking with free changes and earn points on your journeys. Access exclusive member services and manage your reservations all in one place.
What's New in EXアプリ | JR東海公式
9.0.6
May 25, 2026
▼Ver.9.0.6 - 軽微な修正を行いました。
Developer apps
FAQ
How do I book a Shinkansen ticket with EXアプリ?
You can book Shinkansen tickets directly through the app by selecting your desired departure and arrival stations, date, time, and train. The app allows for specific train and seat selection, including using a seat map for reserved seats.
Can I book hotels and travel packages with EXアプリ?
Yes, EXアプリ allows you to book Shinkansen tickets bundled with hotels or accommodations. You can also reserve tourist plans, hotels, and rental cars for your travel destination.
What are the benefits of using EXアプリ for booking?
Users can make reservations up to one year in advance (for select products and subject to seat availability) and enjoy free changes to their reservations before boarding. Additionally, members can earn points on ticketless journeys.
Is EXアプリ available in English?
The app will display in English if your iOS device's language setting is not Japanese. Otherwise, it will be displayed in Japanese.
What membership types are supported by EXアプリ?
EXアプリ supports Express Reservation members, including JR Tokai Express-Card, View Express, Plus EX, J-WEST Card (Express), and JQ CARD Express members, as well as Smart EX members.
Does EXアプリ require registration?
Yes, membership registration is required to use the app. For Express Reservation users, this involves applying with your credit card company and registering on the app or website. Smart EX users also need to register on the app or website.
How does EXアプリ handle login security?
The app supports speedy login using Touch ID (fingerprint authentication) and Face ID (facial recognition) on compatible devices, enhancing user convenience and security.
What is the update frequency of EXアプリ?
The app was last updated on May 25, 2026, indicating regular updates to maintain functionality and introduce new features. Users can expect ongoing improvements and support.