New UI
Looks great also new QOL features
Korean Taxi Drivers
Do the taxi drivers hate their jobs? Do they see when I choose off base/over 20miles? I am so sick of them complaining or DENYING driving me to my destination. It’s exhausting already without having a car. Their attitudes are TERRIBLE and I’m writing this as my last day using this app. Terrible experience in Korea with on base taxi drivers. Smh.
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Notifications
I got 23 messages wail waiting on one taxi. One would have been fine but 23 is crazy.
Not helpful at all when trying to get your items back.
Hello everyone, I wanted to share my experience with the ExchangeTaxiPlus app. Unfortunately, my experience has been very disappointing.
After using the app to request a taxi, I accidentally left my backpack in the vehicle. I was able to identify the cab number that picked me up and even have camera footage showing the taxi dropping me off around 22:30. However, when I contacted the company through the app for assistance, I received no help. The taxi company claimed there was nothing in the vehicle and even stated the cab had stopped operating around 17:00, which contradicts the video evidence I have.
One major issue with the app is that it does not clearly show the driver’s name or detailed trip information. Having the driver’s name or stronger tracking information would make it much easier to report lost items and hold drivers accountable if something goes missing. Right now, it feels like there is very little transparency or support when problems occur.
I strongly recommend that the developers improve the system by including driver identification and better customer support features. This would help protect customers and make the service more trustworthy for people who rely on it.
I hope this feedback helps improve the app so future users do not experience the same situation.
After using the app to request a taxi, I accidentally left my backpack in the vehicle. I was able to identify the cab number that picked me up and even have camera footage showing the taxi dropping me off around 22:30. However, when I contacted the company through the app for assistance, I received no help. The taxi company claimed there was nothing in the vehicle and even stated the cab had stopped operating around 17:00, which contradicts the video evidence I have.
One major issue with the app is that it does not clearly show the driver’s name or detailed trip information. Having the driver’s name or stronger tracking information would make it much easier to report lost items and hold drivers accountable if something goes missing. Right now, it feels like there is very little transparency or support when problems occur.
I strongly recommend that the developers improve the system by including driver identification and better customer support features. This would help protect customers and make the service more trustworthy for people who rely on it.
I hope this feedback helps improve the app so future users do not experience the same situation.
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This app sucks
It completely logged me out and said it needed to be updated. I did that and then it said I was doing suspicious activity when all I was trying to do was verify my phone number.
