This app serves as your digital membership card for Optik Melawai, allowing you to collect points on purchases. It provides comprehensive information on eyewear products, transaction history, store locations, and current promotions, with direct customer service access.
What We Love
- 👍 Super app for details
- 👍 Helpful for frame selection
- 👍 Shows frame reviews
- 👍 Easy service access
- 👍 Stores prescription details
- 👍 Fresh new look
- 👍 Cool and easy online shopping
- 👍 Modern interface
- 👍 Virtual try-on feature
Room to Improve
- 😞 CS unresponsive
- 😞 Slow WhatsApp response
- 😞 Cannot check purchase status
- 😞 Cannot check offline store status
- 😞 No purchase history
- 😞 Cannot fill address (kecamatan)
- 😞 Cannot accommodate receipt requests
- 😞 Incorrect lens fitting
- 😞 App is slow
- 😞 App is not functional
- 😞 App crashes during payment
- 😞 App is half-baked for profit
- 😞 Delivery issues
- 😞 Difficult checkout
- 😞 Cannot change personal data
- 😞 App is difficult to use
- 😞 Items disappear before checkout
- 😞 Inaccurate delivery estimates
- 😞 CS unhelpful
- 😞 No responsibility from CS
- 😞 App requires constant updates
- 😞 App is not useful
- 😞 No admin response
- 😞 App is slow and unresponsive
- 😞 Lenses not as expected
- 😞 Expensive frames break easily
- 😞 App is unresponsive
- 😞 Cannot register (invalid token)
- 😞 Difficult to remember prescription
- 😞 Cannot view lens prices by minus
- 😞 Bugs, cannot use voucher
- 😞 Lagging, white screen
- 😞 Store staff lack ethics
- 😞 No OTP for password reset
- 😞 No warranty card in app
- 😞 App doesn't function
- 😞 Cannot login on iPhone X
- 😞 Warranty card missing after update
- 😞 Cannot update profile (phone number conflict)
- 😞 App crashes on iPhone XR
- 😞 Error, slow loading
- 😞 Complicated navigation
- 😞 Confusing filters
