Lack of information and a 3am start in the middle of the holiday
Lucky we are seasoned travellers as information was missing, late and wrong
We were forced onto a flight that meant a 2.30am get up. Great way to spoil a holiday Exotica!
Customer service is useless
Avoid this company like the plague
We were forced onto a flight that meant a 2.30am get up. Great way to spoil a holiday Exotica!
Customer service is useless
Avoid this company like the plague
Africa trip- Kenya & Tanzania
I had an experience of a lifetime. Kudos to all the parties involved - Exoticca & Sawa Sawa ( +others indirectly involved). Special shoutout to George (Kenya), 2 lovely ladies - Ladya and zulfa at moyo camp (Hembe) and the team in Tanzania. Keep up the good work! I would highly recommend this trip to all nature and animal lovers ❤️
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Not helpful
Money went missing and received no support.
Ireland republic and Northern Ireland
We had an amazing time on our first leg of the trip…our driver was awesome and Allan was outstanding. Hotels were adequate and excursions made great by Allan and his enthusiasm… our second leg had some hickups…. Sound system on the bus was not working properly and as a result Gerry our guide could not be heard well and it was a monotonous drone of what we were seeing from the bus. Lunch spots twice were at gas stations not something I do at home let alone on holiday…our driver Helen, was very bossy and unaccommodating… not helping with bags etc and stopping at places that accommodated her not guests. I had to insist at a castle spot that we at least get out… we had 10 minutes….we passed a couple of lookout spots never stopped… we liked our holiday but I felt I needed to let you know of issues… to me these are very easy fixes that would make it outstanding
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Ireland
This trip was amazing. The guide Jerry and driver Eric took excellent care of us. I would recommend it to everyone looking for the experience of Ireland. We did need better communication with exotica at the start. One hotel could certainly have been better and we had one long day in the bus. But all in all it was amazing. I would definitely book with them again.
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