Errors due to calendar I synchronization
There is constant mistakes of double booking by Expedia by overlooking my Central Partners calendar. Thy simply allow ppl to book without even syncing with my calendar. What’s wrong with your system for the last 5 years?
SUCKS!!!
AWFUL!!!!!
Owner
Not receiving guest contact details at the time of booking is creating significant operational issues for us.
We rely on guests' mobile phone numbers to send check-in information, particularly for after-hours arrivals. Without these details, guests may be unable to access their rooms, resulting in a poor guest experience and additional work for our team.
Guests provide their contact information to Expedia during the booking process; however, these details are not being passed on to us. This creates a very time-consuming process, requiring us to make additional efforts to contact guests before arrival.
We would appreciate this issue being addressed as a matter of urgency.
Kind regards,
Harry
We rely on guests' mobile phone numbers to send check-in information, particularly for after-hours arrivals. Without these details, guests may be unable to access their rooms, resulting in a poor guest experience and additional work for our team.
Guests provide their contact information to Expedia during the booking process; however, these details are not being passed on to us. This creates a very time-consuming process, requiring us to make additional efforts to contact guests before arrival.
We would appreciate this issue being addressed as a matter of urgency.
Kind regards,
Harry
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Good
Can be better
You asked
The app constantly logs you out, a minimum of once a week. You’ll have “unread” notifications and messages, even when you click on, respond to/read them all. The notifications wax and wane on their own accord. It will allow you to open, read, and respond to a message, but when you hit “send” it will say you’re logged out (which makes no sense if you were just logged in, able to read it, and typed a response). Once you log back in your message was never sent, so you get to retype it. You can’t send your phone number via messenger, otherwise it is flagged (so guests do not receive our contact info).
Stick to a laptop/desktop and it’ll reduce the headache a BIT.
Stick to a laptop/desktop and it’ll reduce the headache a BIT.
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