Pior forma de recebimento
Pq vcs nao pagam normal depositando na conta da pessoa? Essa que vcs escolheram é a pior forma de recebimento
Mobile app so difficult
Mobile app rarely loads properly. Very little information. Reviews don’t show at all. Pretty rubbish really. This platform doesn’t really work.
OLG HOTEL OWNER
I love the partnership!
Il est difficile de communiquer avec les hôtes
Sans numéro de téléphone il est difficile de communiquer avec les hôtes, qui ne lisent pas toujours les messages envoyés.
Pour le reste l’interface est correcte.
Pour le reste l’interface est correcte.
Contato com o hóspede
Muito difícil comunicação com os hóspedes, nosso check-in é automático e eles não estão vendo a mensagem que precisam pegar a senha e fazer o cadastro antecipado
Overbooking
The system is overbooking us and blaming it on the Motel instead of fixing their software.
No guest information
Subject: Urgent Request to Improve Guest Communication
Dear Expedia Partner Support,
We are having difficulty contacting our guests because we do not have access to their phone numbers, email addresses, or mailing addresses. Some guests do not check messages sent through Expedia, but we need to send them important check-in information in a timely manner, such as the door code.
We also sometimes receive repeated calls from unfamiliar numbers. Since we cannot identify the callers, we may not answer, which can lead to misunderstandings and make it harder for us to assist our guests.
Please look into this issue and let us know how hosts can reliably contact guests before check-in. We ask Expedia to improve the guest communication process or provide a reliable way for hosts to contact guests, with the guests’ consent, so we can send important arrival information securely and on time. Please address this matter as soon as possible.
Thank you for your attention.
Sincerely,
Balloons and Wine Short-Term Vacation Rental
Dear Expedia Partner Support,
We are having difficulty contacting our guests because we do not have access to their phone numbers, email addresses, or mailing addresses. Some guests do not check messages sent through Expedia, but we need to send them important check-in information in a timely manner, such as the door code.
We also sometimes receive repeated calls from unfamiliar numbers. Since we cannot identify the callers, we may not answer, which can lead to misunderstandings and make it harder for us to assist our guests.
Please look into this issue and let us know how hosts can reliably contact guests before check-in. We ask Expedia to improve the guest communication process or provide a reliable way for hosts to contact guests, with the guests’ consent, so we can send important arrival information securely and on time. Please address this matter as soon as possible.
Thank you for your attention.
Sincerely,
Balloons and Wine Short-Term Vacation Rental
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Bom
Bom
Mario
I like to use it
Flexible using
Flexible using
Constant problems
There are constant issues with this app it is time-consuming and unnecessary
Rosewater Dromana townhouses
Great service.
Terrible partner
Expedia does nothing to help solve problems. Particularly when they have passed along credit cards that are not valid.
El conde
Excelente
Eastcourt
Dave
Review
Logs out too quickly
Lack of guest contact info
While Expedia’s new policy protects the identities of guests, it also makes them virtually impossible to contact.
iCal
iCal does not interface with Lodgify correctly
Muito bom
Muito bom
Notificacions
The notificacions never disappear after reading
Can’t contact guests
The inability to be able to contact Guests prior to check-in is extremely frustrating for partners. We do not receive phone numbers of guests and the messaging system does not work especially with Hotels.com and other companies under the Expedia group. If Expedia could share phone numbers or email addresses, it would make life so much easier.
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