Responsive customer service
Great customer service. You get varied responses from them though. Some stay with you until you figure things out and others send you articles to use. I’ve found it’s best to come back if you need better help.
Worst multi factor authentication ever encountered.
Login on desktop
Desktop tells you to go to mobile app
Mobile app has signed you out
Mobile app takes 20 minutes to log you back in (or just doesn’t let you)
Can’t access desktop
Can’t do work.
Fix it for the love of god.
Desktop tells you to go to mobile app
Mobile app has signed you out
Mobile app takes 20 minutes to log you back in (or just doesn’t let you)
Can’t access desktop
Can’t do work.
Fix it for the love of god.
I would give negative rating if I could
The company I work for uses siteminder - and it’s an absolute disaster. Their new two factor authentication makes it impossible to log in & manage reservations. It’s like they took an already inefficient platform & designed it to make it even worse.
Not working properly
It worked well for a while and I loved using it daily. A few months ago it stoped displaying data for Today, which is where we would make most of the quick last minute changes, so it’s no use anymore. It also only lets you change the rate for ONE day only and not multiple days (with different rates on each day) at a time, which slows down the whole process dramatically. I have mentioned and reported this several times to siteMinder support over the last months. Nothing has been done about. Until this is fixed this app is useless to me.
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No es funcional
La app no es funcional. Te indica las reservas nuevas que te han hecho en el día pero no puedes acceder a ellas.
